Dynamics 365 for CRM

Highlights and news about Microsoft Business Applications, January 2025

This January, we’re spotlighting everything from AI-powered solutions in finance and order processing to intelligent tools […]

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Highlights and news about Microsoft Business Applications, January 2025

Dynamics 365 for CRM

Supercharge your CRM with Dynamics 365. AlfaPeople’s expertise and insights empower you to build stronger customer relationships and drive growth. Find articles on Sales, Field Service, Customer Service, and Customer Insights solutions.

Highlights and news about Microsoft Business Applications, January 2025
AlfaPeople DACH
Jan 16, 2025

Highlights and news about Microsoft Business Applications, January 2025

This January, we’re spotlighting everything from AI-powered solutions in finance and order processing to intelligent tools […]

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The importance of prompt engineering in preventing AI hallucinations
AlfaPeople
Dec 13, 2024

The importance of prompt engineering in preventing AI hallucinations

With the available platforms, you no longer need to start from scratch when creating a prompt. […]

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Highlights and news about Microsoft Business Applications, December 2024
AlfaPeople DACH
Dec 13, 2024

Highlights and news about Microsoft Business Applications, December 2024

The final month of this year brings exciting innovations and developments in Microsoft Business Applications. Intelligent […]

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Highlights and News about Microsoft Business Applications November 2024
AlfaPeople DACH
Nov 13, 2024

Highlights and News about Microsoft Business Applications November 2024

In this November edition of the monthly Business Applications Highlights, we look into new developments and […]

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The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience
AlfaPeople Global
Oct 29, 2024

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers
AlfaPeople Global
Oct 21, 2024

How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers

The modern contact center is no longer just a hub for managing customer inquiries—it has evolved […]

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Highlights and News about Microsoft Business Applications, October
AlfaPeople
Oct 08, 2024

Highlights and News about Microsoft Business Applications, October

In the October edition of the monthly Business Applications Highlights, we present Microsoft’s latest developments and […]

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Highlights and News about Microsoft Business Applications, September
AlfaPeople DACH
Sep 11, 2024

Highlights and News about Microsoft Business Applications, September

In September, Microsoft unveils a range of exciting new developments and innovations in the world of […]

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AI with trust and transparency
AlfaPeople DACH
Aug 27, 2024

AI with trust and transparency

Is artificial intelligence too powerful – and does it even have a moral compass? This question […]

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Maximize the Benefits of Microsoft Dynamics 365 with Managed Services
AlfaPeople Global
Aug 21, 2024

Maximize the Benefits of Microsoft Dynamics 365 with Managed Services

To keep your company competitive and efficient, ensuring that all systems and operations are running smoothly […]

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Highlights and News about Microsoft Business Applications, August
AlfaPeople Global
Aug 14, 2024

Highlights and News about Microsoft Business Applications, August

n August, Microsoft once again presents a range of exciting developments and innovations in the world […]

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Power Pages and Dynamics 365 CRM omnichannel strategy
AlfaPeople DK
May 27, 2024

Power Pages and Dynamics 365 CRM omnichannel strategy

Power Pages and Dynamics 365 CRM: Revolutionizing Customer Relationship Management in the era of omnichannel. Digital […]

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