Dynamics 365 for CRM

Time to switch your Microsoft partner?

If your current Microsoft partner is no longer delivering, you’re not alone. Many mid-sized companies are […]

Read More
Time to switch your Microsoft partner?

Dynamics 365 for CRM

Supercharge your CRM with Dynamics 365. AlfaPeople’s expertise and insights empower you to build stronger customer relationships and drive growth. Find articles on Sales, Field Service, Customer Service, and Customer Insights solutions.

Time to switch your Microsoft partner?
AlfaPeople
Sep 29, 2025

Time to switch your Microsoft partner?

If your current Microsoft partner is no longer delivering, you’re not alone. Many mid-sized companies are […]

Read More
Highlights and news about Microsoft Business Applications September 2025
AlfaPeople DACH
Sep 17, 2025

Highlights and news about Microsoft Business Applications September 2025

What’s new in September for Microsoft Business Applications? The world of Microsoft Business Applications is evolving […]

Read More
Planning an AX to Dynamics 365 migration
AlfaPeople
Sep 15, 2025

Planning an AX to Dynamics 365 migration

Many organizations still running Microsoft Dynamics AX are facing a tough reality: support is ending, capabilities […]

Read More
Get more than support – try AMS for Dynamics 365
AlfaPeople
Sep 08, 2025

Get more than support – try AMS for Dynamics 365

When Microsoft Dynamics 365 becomes the backbone of your business, traditional break-fix support is no longer […]

Read More
From Assistants to Autonomous Agents: the Journey Toward Efficiency in Dynamics 365 
AlfaPeople
Sep 04, 2025

From Assistants to Autonomous Agents: the Journey Toward Efficiency in Dynamics 365 

Author: Fernando Villaman The evolution of AI in ERP: from support to autonomy  In most organizations, […]

Read More
Get an actionable health check for Dynamics 365
AlfaPeople
Sep 01, 2025

Get an actionable health check for Dynamics 365

Many businesses rely on Microsoft Dynamics 365 to manage critical processes, including sales, customer service, finance, […]

Read More
What You Can Learn from a Real Dynamics 365 Contact Center Case
AlfaPeople Global
Jul 17, 2025

What You Can Learn from a Real Dynamics 365 Contact Center Case

Modernizing customer service is no longer a nice-to-have – it’s a business necessity. One global company […]

Read More
How Generative AI Is Transforming Contact Centers
AlfaPeople
Jul 02, 2025

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

Read More
Highlights and news about Microsoft Business Applications June 2025
AlfaPeople DACH
Jun 16, 2025

Highlights and news about Microsoft Business Applications June 2025

What’s new with Microsoft Business Applications in June? The June updates to Microsoft Business Applications demonstrate […]

Read More
Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo
AlfaPeople
May 27, 2025

Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo

Implementing a powerful ERP or CRM platform like Microsoft Dynamics 365 involves much more than just […]

Read More
Ready for International Markets: Why Localization with Microsoft Dynamics 365 Is Essential
AlfaPeople
May 23, 2025

Ready for International Markets: Why Localization with Microsoft Dynamics 365 Is Essential

Global expansion is a strategic goal for many companies—but without the right technological foundation, it quickly […]

Read More
Highlights and news about Microsoft Business Applications, May 2025
AlfaPeople DACH
May 15, 2025

Highlights and news about Microsoft Business Applications, May 2025

Business Applications Update: What May 2025 will bring Whether in production, sales, customer service, or project […]

Read More
Contact Us