Drive seamless, unified commerce across channels
Shoppers today are demanding seamless retail experiences. With no place for mistakes, many retailers are struggling to deliver sales and service experiences that reflect the quality of their products! It’s no longer about what you’re selling – it’s about how you sell it! Microsoft Dynamics 365 for Retail provides businesses in the sector with comprehensive retail CRM and ERP systems for mobility, agility and improved control over your commerce. From the delivery of cross-channel incentives to full insight into your business’ financial performance, Dynamics 365 for Retail is your ticket to the digital era!
Build your brand with smarter digital business tools
Today, your customers want impeccable experiences with your brand and its services, across devices and in real-time. Dynamics 365 for retail is Microsoft’s state-of-the-art solution to meet customers on their terms. With mixed retail ERP and CRM systems unifying customer and product data into a centralized database, you gain full insight into customer engagement and empower your teams to structure daily processes and interactions around shoppers’ individual needs. Deploy targeted loyalty programs. Offer a full suite of payment processors. Collate data with real-time retail analytics tools like Power BI.
How Dynamics 365 works for ambitious retailers
For truly ambitious retailers, Microsoft Dynamics 365 for Retail is one of the best retail CRM and ERP solutions on the market, with unrivaled integration with Microsoft’s business tools and the secure, affordable and agile Microsoft Azure cloud services. Among the benefits of Dynamics 365 for Retail are its powerful reporting and retail analytics tools which draw on the solution’s centralized database of product and customer information.
Did you know?
*Gartner, Predicts 2019: CRM Customer Service and Support, December 13, 2018
What’s life like on the Cloud?
Microsoft Dynamics 365 is a gateway for Retail companies to access Cloud-based technologies for the effective management of global workforces needing a live, single view of the customer. With Microsoft Azure (Microsoft’s Cloud system) and Office 365, power of Dynamics 365 reaches new heights, offering users independence, storage, scalability and availability.