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Modern Service Management

From Copilot to AI Agents in Dynamics 365

Your next ERP upgrade isn’t about new software. It’s about smarter automation. Discover how Microsoft is […]

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From Copilot to AI Agents in Dynamics 365

Modern Service Management

Modern Service Management: Do you have a policy of registering cases?
AlfaPeople Global
Jun 28, 2018

Modern Service Management: Do you have a policy of registering cases?

ITSM – The many cases that are created in a Modern Service Management solution can contain […]

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Recipe: How to spend the least money on consultants in a Modern Service Management project
AlfaPeople Global
Jun 22, 2018

Recipe: How to spend the least money on consultants in a Modern Service Management project

ITSM – Time is, as you know, money. If there is anything that can take time […]

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Is your Modern Service Management project biased?
AlfaPeople Global
Jun 11, 2018

Is your Modern Service Management project biased?

There may be many reasons why a Modern Service Management project after completion of implementation does […]

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5 Important steps to succeed with Modern Service Management
AlfaPeople Global
Apr 04, 2018

5 Important steps to succeed with Modern Service Management

Greater transparency. Higher efficiency. Measurable results. These are some of the benefits associated with implementing Modern […]

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Modern Service Management connects core processes across the system landscape
AlfaPeople Global
Apr 03, 2018

Modern Service Management connects core processes across the system landscape

Information silos are one of the biggest challenges of the digital organization. With Modern Service Management, […]

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