CRM

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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How Generative AI Is Transforming Contact Centers

CRM

3 Reasons to unify marketing and CRM
AlfaPeople Global
Jul 18, 2017

3 Reasons to unify marketing and CRM

CRM – In almost every organisation where I have worked, marketing tools have operated in total […]

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Unify ERP/CRM capabilities to strengthen your business
AlfaPeople Global
Jul 11, 2017

Unify ERP/CRM capabilities to strengthen your business

As business operations become increasingly advanced – technologically and logistically – so, too, do expectations for […]

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