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“We selected AlfaPeople following a rigorous selection process involving many industry-leading CRM system vendors and partners. AlfaPeople responded with a creative solution that met our complex business requirements and demonstrated their ability to support deployment across our global network of office locations. They impressed us with their willingness to engage and truly understand our business, the quality of their team, their deep understanding of the Microsoft product set and their excellent customer references.”
“The experience with AlfaPeople was good, the company has very capable consultants with great trajectory in implementation of Dynamics, so their comprehensive knowledge of the function allowed us to design and implement the system in an efficient and effective way.”
“We chose AlfaPeople because it addressed our CRM needs in a simple and informed way. Its commercial team conducted a deep analysis of our different lines of work and showed a real commitment to ensuring Dynamics 365 for Customer Engagement worked according to our needs.”
“We contracted AlfaPeople after a Dynamics AX assessment showing opportunities for improvement in flat files, magnetic media, authorization flows, asset control and monitoring to enable effective decision-making.”
“The complexity of our IT has risen over the years. In our daily operations, this resulted in different work processes functioning across departments. At the same time, employees had to switch between different systems in order to handle cases. Following the implementation of Microsoft Dynamics 365 CRM and MyCare, and our collaboration with AlfaPeople, we are now fully focused on the alignment of work processes and economies of scale. In these areas, we have seen some of the greatest gains. It has meant we can continue to deliver good and increasingly improved services to our clients.”
“Ultimately, the success of a project depends on the effective and good cooperation of the people involved in the project. Since the CRM update project, I feel perfectly supported and understood by AlfaPeople. My wishes and requirements are solved promptly and comprehensively. I find the communication and cooperation pleasant.”
“An important aspect of our Retail project was finding a partner that could walk us through the discovery phase of the project, since this was an entirely new application and business process. We chose AlfaPeople based on reputation and expertise in the Retail world of AX.”
“Omarsa choose AlfaPeople as a partner of Microsoft Dynamics 365, because they showed the greatest knowledge and experience in the solution. Likewise, it evidences flexibility and response times to our requirements, superior than the competition. Its worldwide coverage and position in the market as well as its close relationship with the manufacturer, was a decisive factor.”
“The business value that we expect to get from good collaboration with AlfaPeople and implementing Microsoft Dynamics 365 is a far better opportunity to utilize data for marketing and business analysis”.
