Microsoft Dynamics 365

Microsoft Dynamics 365

Achieve operational excellence and create
more engaging customer experiences.

Microsoft Dynamics 365

Did you know that it’s possible to integrate all your company’s business processes without the need of a large investment? Microsoft Dynamics 365, which encompasses a set of intelligent business-oriented applications,
goes beyond traditional CRM and ERP. It connects internal teams, customers and partners, and automates processes ranging from digital marketing and demand generation, going through sales, financial
management, production, and customer service activities. 

Make an impact, overcome barriers, adapt to everything and innovate in record time.

  • Marketing

    Drive bolder strategies and campaigns with Microsoft’s cloud-fueled marketing technology

  • Sales

    Improve your company’s Sales team performance

  • Project Operations

    Connect all relevant departments into a single system to deliver successful and profitable projects

    Project Operations
  • Customer Service

    Unrivalled digital engagement tools to revolutionize your customer service

    Customer Service
  • Field Service

    Be more than just reactive: provide your customers with proactive and predictive services

    Field Service
  • Finance

    Streamline and integrate finance and operations with excellence

  • Commerce

    Transform how you serve your customers across different channels

  • Supply Chain Management

    Build a resilient, agile and sustainable supply chain with Microsoft Dynamics 365 Supply Chain Management

    Supply Chain Management
  • Business Central

    Make it easy and fast for your small or medium-sized business to grow.

    Business Central
  • Human Resources

    Lock down industry-leading candidates. Reap big returns on your HR investment.

    Human Resources
  • Customer Insights

    Get to know your customers in depth with Microsoft Dynamics 365 Customer Insights.

    Customer Insights

How can Dynamics 365 help your organization?


Microsoft Dynamics 365 integrates operational, financial, and customer data into a single system, reducing data and information silos, as well as potential errors. In this way, it accelerates processes and consequently generates more efficiency.

Scalability and Intelligence

With Microsoft Dynamics 365, your operation becomes hyperconnected, smooth, assertive, efficient, and productive, thus generating scale and more value for the business, as well as for customers and employees. The data managed by the applications provide predictive and AI-driven insights to help with quick decision-making.


With all processes integrated, your operation becomes faster. The exchange of information becomes fully automated, unified on a single screen, with more transparency in communication and data control, enabling a 360º view of the demands and their respective status.

Elisabeth Shishoo

Elisabeth Shishoo

CRM Process & Application Manager hos Bonava

Elisabeth Shishoo

CRM Process & Application Manager hos Bonava

“Compared to our other large projects, this has been one of the smoothest. This is because it has been well prepared and because it didn’t involve major functionality changes. Users sometimes worry before major releases because there is a high risk of affecting existing functionality. But that wasn’t the case this time.”

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