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How Generative AI Is Transforming Contact Centers
Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]
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How Generative AI Is Transforming Contact Centers
Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]
Read More
Explore our blog archive and get tips & and tricks, industry insights, and extensive knowledge around the Microsoft Dynamics ecosystem. You will discover a wealth of knowledge and insights from our experienced experts.
Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]
Offer your customers a completely new retail experience The retail industry is faced with major IT […]
Over the past two decades, the IT Infrastructure Library (ITIL) has become established as the basis […]
With GDPR there will be an effective stop to harvest customer data without a defined purpose […]
Microsoft Dynamics 365 hardware – I was returning from a business trip and was doing my […]
This year has been marked by the recovery of the real estate market in Brazil. And, […]
In the recent publication, Digital Transformation: The Age of Innocence, Inertia or Innovation? from Microsoft, it […]
One of the major challenges faced by companies in relation to their IT strategy is whether […]
The acquisition and supply of goods and services are very important for any organization. Maintaining and […]