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Highlights and news about Microsoft Business Applications December 2025

Business reimagined: The most important Microsoft updates in December Anyone who reads our monthly Microsoft Business […]

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Highlights and news about Microsoft Business Applications December 2025

Machine Learning

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights
AlfaPeople Global
May 21, 2020

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights

The customer experience is at the core of the digital transformation ambitions of all organizations. To […]

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Multi-Channel Complaints = Omni-Channel Customer Service
AlfaPeople Global
Aug 09, 2018

Multi-Channel Complaints = Omni-Channel Customer Service

In today’s highly competitive market, companies need to look for a differentiating factor based on the […]

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Send in the Bots
AlfaPeople Global
Dec 21, 2017

Send in the Bots

Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]

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