AlfaPeople AMS (Application Maintenance Framework) is a comprehensive post-go-live service covering both the functional and technical ownership of your Microsoft Dynamics AX or Dynamics CRM solution. AlfaPeople AMS is specifically designed to include everything you need to run a successful operation – from helping an end-user with the GUI (Graphical User Interface) to developing and applying a complex change to your production system. It allows you to focus on driving your business forward whilst we ensure the stability and continuous evolvement of your solution.
The service is delivered by a team of local consultants, who know everything about your local market and industry plus technical experts from a central and specialised support unit. Should you sign-up for AMS, you will be supported by a dedicated team where everybody is specifically trained in your business and your solution.
In order to drive a successful operation, a close partnership must be in place between the support team, the users and the solution owner. AlfaPeople AMS comes with an operation manual, detailing how this is achieved. The manual is based on our many years of experience in running efficient projects like yours – for both big and small organizations.