Application Management Service for Microsoft Dynamics 365

Easy maintenance and know-how,
with a top-tier Microsoft partner

Application Management Service for Microsoft Dynamics 365

Application Management Service (AMS) is a premier managed service offered by AlfaPeople to Microsoft Dynamics 365 ERP and CRM licenses to ensure the stability, dependability, and continuous development of their Microsoft business. Scalable and tailored to your specific business needs and operational scope, AMS enables faster operations and easier maintenance in the face of increasing internal IT pressures. 

Companies need a service that is
in sync with their evolution

  • A service with the depth to ensure expertise and experience, regardless of your issue or opportunity.
  • A holistic and proactive service that adjusts and keeps you at the forefront of digitization.
  • A flexible, scalable service that grows and adapts as times, technology, and your needs change. 

Application Management Service for Microsoft Dynamics 365

Are you struggling with budgets, roadmaps, expertise, and responsiveness?
If you answered YES, please watch the video to learn how our AlfaPeople AMS
can relieve you of all those worries, and save a lot of money in the process.

Benefit today from Application Management Service

With AMS, application managers and internal IT teams enjoy budget savings and reduced hassles from maintaining cumbersome legacy systems with new and modern applications, that better align your business with the Microsoft roadmap. As a scalable service, you control and define your ideal ticketing system in dialogue with a dedicated AMS team. Lower costs, more space for development, opportunities for regular training and workshops, here is what AMS can do for you:

Scalability

Scalability

Your dedicated team within AlfaPeople works seamlessly as an extension of your IT department and automatically scales to your varying workload and demand for different talent. As part of your services, you may include 24-hour support if you need it.

Efficiency

Efficiency

Benefit from AlfaPeople’s vast knowledge and experience in servicing Microsoft’s Business Applications globally – both in terms of implementation and best practice application management processes. To ensure faster resolution of incidents when Microsoft involvement is needed, AlfaPeople has a priority contract with Microsoft available only to a few partners – ASfP (Advanced Support for Partners), which ensures higher priority to our requests.

Reliability

Reliability

Our Service Contracts are guaranteed by SLAs (Service Level Agreements) that regulate the timelines and quality of our services.

Innovation

Innovation

Intensify digitalization gains in your organization using AMS services like training, continuous upgrades, Microsoft’s Roadmap, inspirational workshops, and license reviews.

Easy maintenance and know-how with a top-tier Microsoft partner

Post go-live and the continual alignment of your systems with Microsoft innovations are tasks best left to a support and maintenance partner with a satisfaction rating of 8.6 among our clients. We offer quality,engagement-driven benefits that are easy to staff, scale, and control with several different services. Want to learn more? Watch our on-demand webinar series now! 

Whitepaper

Whitepaper

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Karsten Krauw

Karsten Krauw

Global Shared Services Director, AlfaPeople

Karsten Krauw

Global Shared Services Director, AlfaPeople

“As the Director of AlfaPeople’s Global Shared Services,
I am responsible for our Application Management Services. The pooling of our resources and expertise into running an efficient operational service is a vital part of delivering to our customers the scalability and quality they deserve. I have 15+ years of experience in building and driving international delivery organizations.”

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