Microsoft Dynamics 365 Retail – next level
Ready to take your retail business to the next level? With Dynamics 365, you step into the future of retail with a suite of capabilities, architectural resources, and industry-leading AI techniques. We offer you the opportunity to add more dimensions to all your retail experiences.
Modern and relevant retail
Imagine being at the forefront of innovation, connecting and unifying sophisticated, customer-centric retail experiences with smart and adaptable business solutions. With Dynamics 365, create brand advocates and increase conversions by engaging customers and guiding them through journeys they will love.
Deep exploration and analysis
We offer more relevant and differentiated interactions at the point of consideration with detailed audience insights. With Dynamics 365, you get:
- Predictive insights about customer intent
- Personalized journeys with real-time AI
- Smart search and discovery
- Content-based commerce strategies
- Connected Shopping Experiences
Enable your customers to shop anytime, anywhere, and through any channel with seamlessly connected shopping options. With Dynamics 365, enjoy:
- Omnichannel e-commerce
- Retail and e-commerce store management
- Dynamic pricing and promotions
- Integrated commercial experiences
- Customer Service Excellence
Gain lifelong customers with intuitive and effective tools that exceed expectations. With Dynamics 365, access:
- A complete view of customers for connected experiences
- Custom loyalty and retention programs
- Hassle-free returns and customer service
- Real-time order tracking
- Strategic business insight
Create a single source of accurate information to plan and deliver value with real-time insights and a connected infrastructure. With Dynamics 365, obtain:
- Real-time inventory visibility
- Product and category information management
- Automated inventory allocation and replenishment
- Assortment analysis and planning
- Optimized Operations
Provide your employees with the necessary resources, eliminate redundant tasks, and offer valuable insights at critical moments. With Dynamics 365, benefit from:
- Simplified retail store operations
- Detailed performance and sales analytics
- Integrated financial and payment management
- Fraud and loss prevention with advanced solutions
- Efficient Order Processing
Offer more choices to your customers while reducing the costs associated with product processing. With Dynamics 365, enjoy:
- Contactless shopping and in-store pickup options
- Smart and efficient order management
- Advanced warehouse administration for smooth logistics
Discover how Dynamics 365 can transform your retail business and take your experience to the next level.