Your ERP is smarter than you think. Explore how Microsoft Copilot and built-in AI can automate everyday finance and supply chain processes, without extra cost.

Artificial intelligence isn’t just something to prepare for: it’s already part of Microsoft Dynamics 365 Finance and Operations (F&O). Many organizations are surprised to discover how many AI-powered features they already have access to, ready to streamline daily operations, reduce manual effort, and improve decision-making.

In this article, we explore the AI features already inside Dynamics 365 Finance and Operations, how they work in real business scenarios, and how they help companies modernize finance and supply chain management.

AI is already part of your ERP

If your company uses Dynamics 365 Finance and Operations, you already have Microsoft Copilot: the intelligent assistant built directly into Microsoft Business Applications.
Microsoft has gradually rolled out Copilot across all Dynamics 365 modules, and Finance & Supply Chain Management are at the forefront of embedding AI to handle routine, data-intensive tasks. These features are included in your existing license, meaning there’s no additional cost to start exploring them. They’re designed to automate repetitive work so your employees can focus on insights, strategy, and customer value.

From data to decisions – AI features you can use today

Here are some of the AI-driven tools available right now in Dynamics 365 F&O, designed to increase productivity and accuracy in finance and supply chain processes.

1. Product and Vendor Summaries

Hover over a product or vendor number, and Copilot instantly generates a summary that combines key data, from transaction history to overdue invoices. It’s a fast, intuitive way to gain full context without navigating through multiple screens.

2. Supplier Communication Agent

This feature automatically monitors overdue deliveries and drafts personalized follow-up emails to vendors. It can even analyze incoming vendor messages, detecting delivery changes or quantity updates using natural language processing. Procurement teams save time and stay informed with AI handling routine communication.

3. Demand and Workload Insights

AI helps planners and warehouse workers act proactively. Demand planning insights highlight forecast anomalies, while warehouse workload insights suggest optimal routes to reduce double handling, improving fulfillment speed, and resource allocation.

4. Financial Reconciliation and Collections

In Finance, Copilot supports the Collections Coordinator by summarizing overdue accounts and drafting polite reminder emails. The Reconciliation Workspace automatically matches ledgers and resolves minor differences, transforming hours of manual checking into minutes of guided review.

AI that evolves with every update

Microsoft updates Dynamics 365 Finance and Operations four times a year, and each release adds new Copilot and AI capabilities. The AI you use today will only get smarter, seamlessly integrating with data across Power Platform and Microsoft 365.

At AlfaPeople, we see this evolution firsthand. With every update, the line between traditional ERP and intelligent automation becomes thinner, giving early adopters a clear competitive advantage.

Watch our on-demand webinar

Want to see these AI features in action? Watch our recorded session “Discover the AI features already inside Dynamics 365 Finance and Operations”, presented by AlfaPeople’s experts Claus Andersen and Angelo Dalle Molle.

Are you ready for AI?

AI isn’t coming; it’s already part of your ERP. The sooner your teams embrace the built-in AI in Dynamics 365 Finance and Operations, the faster you’ll see gains in efficiency, decision-making, and agility.AlfaPeople helps organizations across Denmark and worldwide discover these capabilities and transform their ERP into a truly intelligent business platform.