Process Management

What You Can Learn from a Real Dynamics 365 Contact Center Case

Modernizing customer service is no longer a nice-to-have – it’s a business necessity. One global company […]

Read More
What You Can Learn from a Real Dynamics 365 Contact Center Case

Process Management

How can Dynamics 365 Field Service help standardize and manage technical assistance processes?
AlfaPeople Global
Jun 26, 2020

How can Dynamics 365 Field Service help standardize and manage technical assistance processes?

Field Service is a personal channel that requires high involvement with the customer and is one […]

Read More
Contact Us