Dynamics 365 Customer Engagement | AlfaPeople Canada

Interview with Edgar Gómez

IT Manager of Nexsys Dynamics AX and CRM

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Interview with Edgar Gómez

Dynamics 365 Customer Engagement

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights
AlfaPeople
May 21, 2020

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights

The customer experience is at the core of the digital transformation ambitions of all organizations. To […]

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With Dynamics 365 CRM technology, it has never been easier to adapt your business to the needs and behaviors o …
AlfaPeople
Apr 15, 2020

With Dynamics 365 CRM technology, it has never been easier to adapt your business to the needs and behaviors o …

The massive economic shake-up resulting from the 2020 COVID-19 outbreak is now undeniable. Now more than […]

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5 reasons why Dynamics 365 is the best solution to grow your events or media business
AlfaPeople
Dec 04, 2019

5 reasons why Dynamics 365 is the best solution to grow your events or media business

With 2020 fast approaching, technology is continuing to rapidly change all aspects of our lives and […]

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How to lodge travel expenses in Dynamics 365 with Power Automate
AlfaPeople
Nov 29, 2019

How to lodge travel expenses in Dynamics 365 with Power Automate

As a consultant implementing CRM and ERP systems you’re often required to travel to customer sites, […]

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Modernize Your IT Service with Provance ITSM for Dynamics 365
AlfaPeople
Sep 09, 2019

Modernize Your IT Service with Provance ITSM for Dynamics 365

The demands placed on IT departments have changed significantly in recent years. IT tasks have become […]

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Customer Service: How to delegate the dullest tasks to artificial intelligence
AlfaPeople
Jul 17, 2019

Customer Service: How to delegate the dullest tasks to artificial intelligence

Artificial Intelligence (AI) is currently the cornerstone of the customer experience:?it is a type of technology […]

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How outdated processes damage your business – Part 2: Data silos
AlfaPeople
Jun 12, 2019

How outdated processes damage your business – Part 2: Data silos

Outdated processes are more than just an annoying obstacle hampering the day-to-day operations of a business. […]

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The retail sector is upgrading – Retail business trends
AlfaPeople
Feb 27, 2018

The retail sector is upgrading – Retail business trends

Digital transformation, omnichannel, mobile communications, social analytics… new trends, technologies, and opportunities are emerging almost out […]

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Create world-class digital customer experiences
AlfaPeople
Feb 19, 2018

Create world-class digital customer experiences

A customer service is doing so much more than just handling tickets, open new accounts. Customer […]

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