Achieve excellence by connecting processes, teams, and data
The Professional Services industry faces major challenges such as competition,
disruptive technology and regulatory changes.
Learn how AlfaPeople can help you achieve excellence
in the management of your business.
Microsoft Dynamics 365 and Power Platform business management solutions have the ability to meet the needs and enhance the day-to-day activities of all stakeholders involved in Professional Services projects, end-to-end – from Marketing actions, through Sales, Projects, Finance, Human Resources, Relationship, Customer Service, and even involving partners, among others –, automating tasks, with intelligence, and generating more value to the business.
Applications allow, for example:
Completely and easily change the processes of your Professional Services company, or just make specific enhancements by deploying the business applications of the modern Microsoft ecosystem. Have total control and predictability over all your projects and services, as well as the flexibility to meet the market in an innovative and dynamic way. Transform the way you deliver value through low-code/no-code development concept platforms with intelligent, advanced, and usable resources, improving the work of your professionals and the relationship with customers, and boosting your results!
Microsoft Dynamics 365 and Power Platform solutions are integrated into the same database: the Microsoft Dataverse. This means that the teams involved have access to relevant information from clients and projects, making the processes of Professional Services companies – which are often long and complex – much more fluid and agile. The integration of systems and the shared record in real time, also encourages collaboration among professionals, in addition to generating a very relevant history of all information. All of this contributes to generating the best results!
With Microsoft Dynamics 365 Project Operations, as soon as a potential customer shows interest in receiving a quote proposal, the Projects or Engineering team is automatically informed to start sizing the project and validating the quote. The platform calculates the estimated cost of labor, materials and expenses, allowing, for example, the identification of resource availability using a smart schedule, facilitating planning. This tool offers a range of highly important features for managing the project as a whole, ensuring that all stages are completed as planned.
Analyze and make decisions quickly, with a 360º perspective of the entire business on a single screen that automatically gathersthe main project information in real time. Microsoft’s solutions provide a comprehensive, forward-looking view of the business, which is strategic for Professional Services companies. Delivering realistic insights from the crossing of information and carried out by advanced Artificial Intelligence resources, the applications help not only executives, but all professionals in the organization, to make the best decisions.
With the centralization of processes and information – in addition to the automation of manual tasks with Power Automate – Microsoft solutions allow professionals to direct all their efforts to activities that are directly related to the core business of their organization- those that generate the most value. As a result, the use of such a scarce resource, which is the specialized workforce of Professional Services companies, is optimized, contributing to faster and higher quality deliveries, and therefore, to business success.
The Microsoft Dynamics 365 and Power Platform applications have advanced Artificial Intelligence and Automation resources focused on the best practices of the Professional Services segment, with standard fields and ready-made workflows, while also fully customizable to the needs of your company.
As a leading Microsoft Dynamics partner implementing ERP and CRM solutions, we are often asked to […]
The AlfaPeople Start&Go™ Customer Service is a complete, integrated solution that provides exceptional, personalized, seamless service […]
Rapid growth and swiftly changing business models in e-commerce complicate long-term planning. Businesses that want to […]