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CCaaS vs. Customer Service: What’s the Difference, and Which One Does Your Company Really Need?

When it comes to modernizing customer service, two terms frequently come up: Customer Service and Contact […]

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CCaaS vs. Customer Service: What’s the Difference, and Which One Does Your Company Really Need?

Blog

Explore our blog archive and get tips & tricks, industry insights, and extensive knowledge around the Microsoft Dynamics ecosystem. You will discover a wealth of knowledge and insights from our experienced experts. | AlfaPeople Canada

Business Central Cloud Migration Drives Business Value
AlfaPeople Global
Apr 21, 2026

Business Central Cloud Migration Drives Business Value

For many small and mid-sized businesses, ERP has become a balancing act. Legacy systems may still […]

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5 Tips to Get Started with Advance Tax Calculation in Dynamics 365
AlfaPeople Global
Apr 14, 2026

5 Tips to Get Started with Advance Tax Calculation in Dynamics 365

Advance Tax Calculation in Dynamics 365 is Microsoft’s answer to increasing demands for international VAT handling. […]

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Ready to Optimize Your Warehouse Without Investing in the Full Suite?
AlfaPeople Global
Mar 26, 2026

Ready to Optimize Your Warehouse Without Investing in the Full Suite?

Microsoft’s WMS Stand Alone solution is a new offering for companies that want to quickly get […]

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The future of financial services: How AI is paving the way for intelligent finance
AlfaPeople DACH
Mar 13, 2026

The future of financial services: How AI is paving the way for intelligent finance

The financial industry is undergoing fundamental change. What used to be characterized by manual processes, fragmented […]

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Is Your Food & Beverage ERP Architecture Strong Enough to Withstand a Recall?
AlfaPeople Global
Mar 12, 2026

Is Your Food & Beverage ERP Architecture Strong Enough to Withstand a Recall?

How Modern ERP Design Supports Traceability, Regulatory Compliance, and Multi-Plant Control Food and beverage manufacturers operate […]

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Why Traceability and Recall Readiness Fail Without ERP
AlfaPeople Global
Mar 12, 2026

Why Traceability and Recall Readiness Fail Without ERP

Many food and beverage manufacturers assume they are recall ready. Structural weaknesses often surface only under […]

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Highlights and news about Microsoft Business Applications March 2026
AlfaPeople DACH
Mar 11, 2026

Highlights and news about Microsoft Business Applications March 2026

Innovation at all levels: The most exciting Microsoft updates in March March 2026 impressively demonstrates how […]

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How AI Can Make Your Daily Work Easier
AlfaPeople Global
Mar 09, 2026

How AI Can Make Your Daily Work Easier

Artificial Intelligence is becoming part of everyday work. But for many employees, the key question remains: […]

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ERP Licensing and TCO: Myths vs Reality
AlfaPeople DACH
Mar 06, 2026

ERP Licensing and TCO: Myths vs Reality

Understanding the true cost of an ERP system goes far beyond subscription fees. Organizations often underestimate […]

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Business Central ROI from NAV and AX
AlfaPeople
Feb 24, 2026

Business Central ROI from NAV and AX

For many companies, the ERP system has quietly become a bottleneck. What once supported growth now […]

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How International SMEs Modernize ERP Without Disruption
AlfaPeople Global
Feb 23, 2026

How International SMEs Modernize ERP Without Disruption

Is Your ERP Helping You Scale Globally or Quietly Creating Risk? International growth should create opportunity. […]

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ERP by industry: Which Dynamics 365 solution fits your sector?
AlfaPeople DACH
Feb 13, 2026

ERP by industry: Which Dynamics 365 solution fits your sector?

Every industry faces unique challenges and requirements when it comes to ERP systems. Microsoft Dynamics 365 […]

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