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The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

Blog

Explore our blog archive and get tips & and tricks, industry insights, and extensive knowledge around the Microsoft Dynamics ecosystem. You will discover a wealth of knowledge and insights from our experienced experts.

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience
AlfaPeople Global
Oct 29, 2024

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers
AlfaPeople Global
Oct 21, 2024

How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers

The modern contact center is no longer just a hub for managing customer inquiries—it has evolved […]

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Unlocking the Power of the AlfaPeople Customer Portal for Dynamics 365 Support
AlfaPeople Global
Oct 21, 2024

Unlocking the Power of the AlfaPeople Customer Portal for Dynamics 365 Support

As businesses increasingly rely on Microsoft Dynamics 365, ensuring smooth operations and optimal performance is critical. […]

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Highlights and News about Microsoft Business Applications, October
AlfaPeople
Oct 08, 2024

Highlights and News about Microsoft Business Applications, October

In the October edition of the monthly Business Applications Highlights, we present Microsoft’s latest developments and […]

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Identifying the Need for Specialized Support in Dynamics 365
AlfaPeople Global
Sep 27, 2024

Identifying the Need for Specialized Support in Dynamics 365

Microsoft Dynamics 365 is a powerful tool for businesses, streamlining processes from customer relationship management to […]

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Leveraging Specialized Support to Realize Your Dynamics 365 Goals
AlfaPeople Global
Sep 26, 2024

Leveraging Specialized Support to Realize Your Dynamics 365 Goals

Implementing Microsoft Dynamics 365 within your organization is just the beginning. To truly unlock its potential […]

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Ensuring Dynamics 365 Integrity: Key Strategies for Keeping Your System Secure and Updated
AlfaPeople Global
Sep 16, 2024

Ensuring Dynamics 365 Integrity: Key Strategies for Keeping Your System Secure and Updated

In today’s digital age, maintaining Dynamics 365 security and updates is crucial to ensure operational continuity […]

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AI in the workplace is a competitive advantage in 2024
AlfaPeople Global
Sep 11, 2024

AI in the workplace is a competitive advantage in 2024

The 2024 Work Trend Index Annual from Microsoft and LinkedIn reveals that AI in the workplace […]

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Highlights and News about Microsoft Business Applications, September
AlfaPeople DACH
Sep 11, 2024

Highlights and News about Microsoft Business Applications, September

In September, Microsoft unveils a range of exciting new developments and innovations in the world of […]

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Drive Your Business Forward: Seamless Migration to Microsoft Dynamics 365 Business Central
AlfaPeople Global
Sep 10, 2024

Drive Your Business Forward: Seamless Migration to Microsoft Dynamics 365 Business Central

Digital transformation has become more than a buzzword—it’s a necessity for businesses today. While some organizations […]

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Digital transformation with Copilot and Artificial Intelligence
AlfaPeople DK
Sep 09, 2024

Digital transformation with Copilot and Artificial Intelligence

Digital transformation is redefining the way businesses operate and compete in the marketplace. With the rise […]

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Efficient Business Processes for SMBs: How Start&Go™ Business Central Solves Your Challenges
AlfaPeople Global
Aug 29, 2024

Efficient Business Processes for SMBs: How Start&Go™ Business Central Solves Your Challenges

SMBs face numerous challenges, especially when it comes to integrating systems and adhering to strict compliance […]

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