Successful customer service requires a meticulous customer experience model
Customer experience has never been so complex. And it’s not you who leverages control over this important service and branding aspect of your business, rather [...]
Customer experience has never been so complex. And it’s not you who leverages control over this important service and branding aspect of your business, rather [...]
A couple of days ago, we held a webinar on Microsoft Dynamics 365 Customer Service. It was posted on our LinkedIn profile and I received [...]
Customer relations are constantly evolving: everyone is mobile, everyone is social and people believe in the opinions of their friends and peers more than in [...]
Service businesses are much more sensitive to results generated by good customer care, and that's where Microsoft Dynamics 365 comes in, enabling those relationships between your client and [...]
Visualizing and accessing company data can be overwhelming without the right tools. Many different analysis services and instruments are used every day, with each one contributing [...]
In today's highly competitive market, companies need to look for a differentiating factor based on the relationship they have with their customers, generating trust from [...]
A customer service is doing so much more than just handling tickets, open new accounts. Customer service needs to be able to answer questions on [...]