Artificial Intelligence

Your roadmap to AI in manufacturing from readiness to ROI

AI is revolutionizing manufacturing, from predictive maintenance and smart supply chains to real-time quality control. But […]

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Your roadmap to AI in manufacturing from readiness to ROI

Artificial Intelligence

How Generative AI Is Transforming Contact Centers
AlfaPeople
Jul 02, 2025

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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Microsoft Copilot for SMBs: A Practical Guide
AlfaPeople
Jun 26, 2025

Microsoft Copilot for SMBs: A Practical Guide

Artificial intelligence is transforming the way businesses operate — and Microsoft Copilot is at the center […]

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How Artificial Intelligence Is Empowering SMBs
AlfaPeople Global
May 16, 2025

How Artificial Intelligence Is Empowering SMBs

Artificial intelligence for SMBs is no longer a futuristic concept — it’s a competitive necessity. According […]

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Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights
AlfaPeople Global
May 21, 2020

Deliver specialized offers and develop a unique customer view with Microsoft Dynamics 365 Customer Insights

The customer experience is at the core of the digital transformation ambitions of all organizations. To […]

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Power Platform for Dynamics 365: 3 tools changing the way you do business with technology
AlfaPeople Global
Nov 21, 2019

Power Platform for Dynamics 365: 3 tools changing the way you do business with technology

Microsoft is placing its bets on Artificial Intelligence (AI), predictive systems and the development of codeless […]

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Lessons from Future Decoded 2019: AI in Healthcare
AlfaPeople Global
Oct 18, 2019

Lessons from Future Decoded 2019: AI in Healthcare

Once again Microsoft’s Future Decoded event turned out to be an amazing experience with many great […]

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Meet your new colleague: the Human Resources chatbot
AlfaPeople Global
Jul 29, 2019

Meet your new colleague: the Human Resources chatbot

Chatbot – Have you heard about the famous Chinese singer and poet Xiaoice? Or the influencer […]

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Customer Service: How to delegate the dullest tasks to artificial intelligence
AlfaPeople Global
Jul 17, 2019

Customer Service: How to delegate the dullest tasks to artificial intelligence

Artificial Intelligence (AI) is currently the cornerstone of the customer experience:?it is a type of technology […]

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Serious about customer loyalty? The time to unleash technology is now
AlfaPeople
May 02, 2019

Serious about customer loyalty? The time to unleash technology is now

It’s never been harder to retain a customer. That’s why seeing the world from a customer’s […]

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Artificial Intelligence – 4 Ways to Implement it in Different Markets
AlfaPeople Global
Jun 19, 2018

Artificial Intelligence – 4 Ways to Implement it in Different Markets

The advent of technology has made it more and more present in people’s daily lives. At […]

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Create world-class digital customer experiences
AlfaPeople Global
Feb 19, 2018

Create world-class digital customer experiences

Digital Customer Experiences – A customer service is doing so much more than just handling tickets, […]

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Send in the Bots
AlfaPeople Global
Dec 21, 2017

Send in the Bots

Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]

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