Microsoft Dynamics 365 is the next generation of intelligent business applications in the cloud. Microsoft 365 unifies CRM and ERP capabilities by delivering new purpose-built applications to help manage specific business functions, including Sales, Customer Service, Field Service, Finance and Operations, Marketing, and Project Service Automation. Designed to be personalized, enable greater productivity, deliver deeper insights and adapt to business needs, Dynamics 365 applications help businesses accelerate digital transformation to meet the changing needs of customers and capture the new business opportunities of tomorrow.
All of the Microsoft Dynamics 365 applications have built-in insights, predictive intelligence, and workflow optimization, which will be delivered through simple, easy-to-use, mobile experiences with offline capabilities. Power BI and Cortana Intelligence will be natively embedded to help customers achieve their business goals with predictive insights, prescriptive advice, and actionable next steps.