Microsoft Dynamics 365 Sales Overview

Close bigger and better deals with personalized customer interactions and self-service. Deploy automation tools to allow your sales experts to focus on high-value leads. Unleash business intelligence technology for savvier decision-making, forecasting and reporting. On the Cloud or in-store, see your sales skyrocket with Microsoft Dynamics 365 Sales.

Smarter sales, bigger and better business

Microsoft Dynamics 365 Sales is a CRM (Customer Relationship Management) system that enables sales businesses to unify their daily activities and data into a common, secure and easy-to-use interface. In today’s rapidly changing sales environment, poor customer engagement can undermine sales of even the best products or services. Microsoft Dynamics 365 Sales empowers your teams to work dynamically and proactively with greater control over customer engagement and a more comprehensive insight of your sales pipelines. Discover the main benefits of Microsoft Dynamics 365 Sales in this short video!

Video Microsoft Dynamics 365 Sales - Features
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Did you know?

* Gartner, ‘100 Data and Analytics Predictions Through 2022’, 21 May 2018.

Say goodbye to lost leads with D365 Sales

As a unified system for all aspects of your sales business, Microsoft Dynamics 365 Sales is a tool to optimize what you’re doing well – so you don’t have to waste precious resources on fixing what you’re doing wrong! It gives sales teams the data and tools they need to discover new customers, concentrate on engaging more effectively with leads, and ultimately close more deals.

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Few sales teams operate with enough insight into what customers buy, or when and why they stop buying. With real-time dashboards and a slate of social tools, Microsoft Dynamics 365 Sales can expand your sales pipeline with deep insights into how customers engage with your products and services. With customer data pooled into one system from multiple channels – including social media, chat and customer satisfaction surveys – you can refine your customer engagement and nurture a more dynamic, proactive sales culture among your staff.
Poor data and outdated systems are leading factors in mismanagement. Microsoft Dynamics 365 gives your sales leaders a slate of monitoring and reporting tools to ensure their strategies are conducive to growth – broadly and across individual departments and teams. With real-time dashboards and the integration of familiar tools like LinkedIn, Outlook 365 and Office, you can define smarter sales steps and monitor the results as they happen.
Sales teams can drown in physical documentation and are often unable to properly justify or understand the associated costs. Microsoft Dynamics 365 Sales reduces paper dependency by bringing reporting and monitoring tasks into a common interface. With various licensing and deployment models, you’ll reduce the need to invest in your own infrastructure. You can also enjoy full integration with Microsoft’s market-leading business technologies like Sharepoint and operate securely on Microsoft’s Cloud.

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