Chatbot

Identifying the Need for Specialized Support in Dynamics 365

Microsoft Dynamics 365 is a powerful tool for businesses, streamlining processes from customer relationship management to […]

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Identifying the Need for Specialized Support in Dynamics 365

Chatbot

Meet your new colleague: the Human Resources chatbot
AlfaPeople
Jul 29, 2019

Meet your new colleague: the Human Resources chatbot

Chatbot – Have you heard about the famous Chinese singer and poet Xiaoice? Or the influencer […]

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Customer Service: How to delegate the dullest tasks to artificial intelligence
AlfaPeople
Jul 17, 2019

Customer Service: How to delegate the dullest tasks to artificial intelligence

Artificial Intelligence (AI) is currently the cornerstone of the customer experience:?it is a type of technology […]

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Serious about customer loyalty? The time to unleash technology is now
AlfaPeople
May 02, 2019

Serious about customer loyalty? The time to unleash technology is now

It’s never been harder to retain a customer. That’s why seeing the world from a customer’s […]

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Artificial Intelligence – 4 Ways to Implement it in Different Markets
AlfaPeople
Jun 19, 2018

Artificial Intelligence – 4 Ways to Implement it in Different Markets

The advent of technology has made it more and more present in people’s daily lives. At […]

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Create world-class digital customer experiences
AlfaPeople
Feb 19, 2018

Create world-class digital customer experiences

Digital Customer Experiences – A customer service is doing so much more than just handling tickets, […]

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Send in the Bots
AlfaPeople
Dec 21, 2017

Send in the Bots

Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]

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