Microsoft Dynamics 365 for Patient Relationship Management Overview

State-of-the-art software solutions for healthcare

Now more than ever, the healthcare sector needs to take a bold leap toward change. With technological innovations taking hold of all aspects of our lives, Microsoft Dynamics 365 provides businesses and organizations in healthcare with a comprehensive slate of digital tools to revolutionize the sector’s daily operations and financial management. Security, scalability, reporting, mobility – Microsoft Dynamics 365 is the medical software solution your staff, clinicians and patients will thank you for!

“Following the implementation of Microsoft Dynamics 365 CRM and MyCare, and our collaboration with AlfaPeople, we are now fully focused on the alignment of work processes and economies of scale. In these areas, we have seen some of the greatest gains. It has meant we can continue to deliver good and increasingly improved services to our clients.”

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Lene Dalsjö Bull

Lene Dalsjö Bull

Falck Healthcare

How technology is addressing Healthcare’s biggest challenges

People are at the heart of healthcare – and when systems break down, the results can mean significant personal and financial damage to all parties involved, not least of all patients. Microsoft technology for healthcare is working to address the chronic problems facing the sector in its delivery of services, its compliance with regulation, its financial reporting and, ultimately, its engagement with patients and their families.

Video How a healthcare provider improved patient care and patient experience using Dynamics 365

Unleash your organization’s potential with secure digital tools

Healthcare and medical software solutions are a driving force for change in a sector focused, in more ways than one, on proactive and preventative ways to deliver sustainable quality services. From finances and policy through to research and patient engagement, Dynamics 365 for Healthcare centralizes daily processes into a single interface, integrating with world-class communications tools like Skype for Business and Office 365, as well as Microsoft’s cloud-based security mechanisms for world-class data protection.

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Microsoft Dynamics 365 for Healthcare is a patient-centric medical management software solution that offers providers a full, real-time insight into a patient’s journey: their medical history, care plans, medication, test results, diagnosis, and more. With a centralized, secure and – where necessary – anonymous view of the patient, providers can direct patients along the very best care plans, encouraging self-service appointments, facilitating access to personal records and test results, and effectively addressing concerns even before they arise, with real-time access to data.
The policy and research ambitions of any healthcare organization are severely stunted by challenges stemming traditional forms of data management: manual processes, paper-based forms, data duplication and double keying of information. Microsoft Dynamics 365 for Healthcare is a medical software solution that goes well beyond the necessary improvement of patient engagement, service delivery and financial management, to offer healthcare organizations unique insights into their own work.
Technology is delving deeper and deeper into the complexities of the healthcare sector. Microsoft Dynamics 365 for Healthcare’s streamlining of daily operations and patient engagement can open a world of benefits for providers, improving revenues for private organizations and reducing costs for public bodies with significant budgetary constraints. Centralized data bases and greater collaboration across departments provides insight into operational problem areas, procedural breakdowns, and even the management of stock and equipment, while reporting tools give management a comprehensive slate of functions to address immediate and long-term financial challenges.
Security is fundamental for the success in the digital era. Now more than even, you need technology supported by broader systems of data protection and system security. Enjoy peace of mind knowing your data is being stored in highly-secure, state-of-the-art centers managed by Microsoft.

Spotlight: Patient Relationship Management

Even when end users are driving change in other areas of an organization’s daily operations, Microsoft Dynamics 365 for Healthcare is ultimately improving outcomes for patients. With a growing disconnect between providers and their patients, this expert patient technology focuses on rooting out redundant, repetitive and paper-driven processes in favor of an integral patient-centric approach to service that addresses target areas such as patient waiting times and referral to treatment. Discover how technology is bringing change to patients today!

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Did you know?

* Gartner, Predict 2019:  Healthcare Providers Must Embrace Digital Transformation, December 10, 2018

Cover of the whitepaper Up in the Cloud – Ensure Your Future

What’s life like on the Cloud?

Microsoft Dynamics 365 is a gateway for healthcare providers to access powerful Cloud-based technologies for the effective management of patient records and services. With Microsoft Azure, Microsoft’s cloud platform, the power of Dynamics 365 reaches new heights, providing user independence, storage, scalability and availability.

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