Power BI for Microsoft Dynamics 365

Drive smarter business strategies with integrated analytics and reporting tools

Enjoy centralized and integrated tools for business analytics and reporting. Make smarter, faster decisions with real-time precision and full insight into your business’s operational and financial performance. Cut costs and time with ready-to-use dashboards and datasets which are easily embedded across devices. Connect to hundreds of data sources and bring your data to life with Power BI for Microsoft Dynamics 365!

About Power BI for Microsoft Dynamics 365

Big picture analytics in a single real-time interface

From ad-hoc research to enterprise-level reporting, Power BI is the market-leading business analytics and reporting software that businesses turn to for big-picture insight into their financial and operational performance. With a simple-to-use and centralized interface, Power BI is a powerful solution for faster, real-time decision making. It provides connectivity across departments and devices, as well as a huge potential for cost savings and productivity, reducing investment in multiple resources and maintenance. In this short video, we delve further into Power BI. Take a look!

Did you know?

By 202085% of CIOs will be piloting AI programs through a combination of buy, build and outsource efforts.

By 2020, embedded AI will become a key differentiating factor in finance system evaluations.

* Gartner, 2018 Strategic Roadmap for Postmodern ERP, January 17, 2018

Unify data and departments around shared strategies

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization. Among the benefits of Power BI are its full integration with Microsoft’s market-leading business technologies and its Cloud server, as well as simple tools to embed data in your app or website. With Power BI, you can:

Did you know?

Power BI is a sharp tool for customer services teams to link product or service performance with customer behavior. On an operational level, it tracks all customer engagement; allows your team to analyze closed cases; and monitors channel performance, call ratings and hold times, as well as resolution statistics. All in all, Power BI is a smart choice for the monitoring of customer service performance and its impacts on financial results.

Discover D365 Customer Service

Power BI is a fully integrated tool that relieves managements and marketers of the blind spots in their campaigns. Marketers can monitor available resources and analyze activities by product, service, market segment, customer trends, actions, and/or feedback. Power BI also provides a wealth of data and insights to identify new strategies and opportunities for upselling or cross-selling, while delivering complex metrics including on revenue, marketing costs and campaign-specific performance.

Discover D365 for Marketing

Power BI allows teams to track performance metrics and visually demonstrate customer profiles from initial contact through to post-sale. Customized dashboards allow sales teams to optimize forecasting, achieve defined targets with greater speed and efficiency, and ultimately, increase profitability, while also pinpointing and addressing underperforming areas.

Discover D365 Sales

Power BI integrates seamlessly with Microsoft Azure?s Active Directory so IT teams can operate on a range of metrics and efficiently identify potential risks. For Help Desk teams, Power BI streamlines operations with tools to overhaul ticket resolution processes based on trends and the comparison of performance metrics. Overall, Power BI fuels IT teams with robust data for improved security and service.

Discover D365 for IT

The expectations customers or clients have for flawless service are gcontainering in intensity and complexity as digital transformation takes hold across industries, and many in the customer service game simply aren’t keeping up. With Microsoft Dynamics 365 for Customer Service, you can centralize your data and optimize your daily activities. Best of all, it’s fully integrable with Microsoft’s market-leading business technologies like Outlook 365. You can also operate securely on Microsoft’s Cloud, which is monitored and optimized around the clock.

  • Increase the productivity of your marketing team with automated actions, a familiar user interface and integration between sales and marketing.
  • Identify and prioritize the most important customers with Lead Scoring and Account-Based Marketing tools.
  • Personalize the customer experience with dynamic segmentation and A/B Tests on email shots, and take advantage of sales data to improve segmentation.

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