Dynamics 365 for CRM

The future of financial services: How AI is paving the way for intelligent finance

The financial industry is undergoing fundamental change. What used to be characterized by manual processes, fragmented […]

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The future of financial services: How AI is paving the way for intelligent finance

Dynamics 365 for CRM

Supercharge your CRM with Dynamics 365. AlfaPeople’s expertise and insights empower you to build stronger customer relationships and drive growth. Find articles on Sales, Field Service, Customer Service, and Customer Insights solutions.

What You Can Learn from a Real Dynamics 365 Contact Center Case
AlfaPeople Global
Jul 17, 2025

What You Can Learn from a Real Dynamics 365 Contact Center Case

Modernizing customer service is no longer a nice-to-have – it’s a business necessity. One global company […]

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How Generative AI Is Transforming Contact Centers
AlfaPeople Global
Jul 02, 2025

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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Highlights and news about Microsoft Business Applications June 2025
AlfaPeople DACH
Jun 16, 2025

Highlights and news about Microsoft Business Applications June 2025

What’s new with Microsoft Business Applications in June? The June updates to Microsoft Business Applications demonstrate […]

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Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo
AlfaPeople Global
May 27, 2025

Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo

Implementing a powerful ERP or CRM platform like Microsoft Dynamics 365 involves much more than just […]

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Ready for International Markets: Why Localization with Microsoft Dynamics 365 Is Essential
AlfaPeople Global
May 23, 2025

Ready for International Markets: Why Localization with Microsoft Dynamics 365 Is Essential

Global expansion is a strategic goal for many companies—but without the right technological foundation, it quickly […]

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Highlights and news about Microsoft Business Applications, May 2025
AlfaPeople DACH
May 15, 2025

Highlights and news about Microsoft Business Applications, May 2025

Business Applications Update: What May 2025 will bring Whether in production, sales, customer service, or project […]

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Highlights and news about Microsoft Business Applications, April 2025
AlfaPeople Global
Apr 23, 2025

Highlights and news about Microsoft Business Applications, April 2025

Business applications on the rise – these are the most important developments in April April also […]

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Highlights and news about Microsoft Business Applications, March 2025
AlfaPeople DACH
Mar 14, 2025

Highlights and news about Microsoft Business Applications, March 2025

New features and functionalities for greater efficiency and competitive advantages Digital transformation continues to accelerate, and […]

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Highlights and news about Microsoft Business Applications, February 2025
AlfaPeople DACH
Feb 17, 2025

Highlights and news about Microsoft Business Applications, February 2025

The future of business applications: AI, automation, and more Microsoft continues to drive digital transformation with […]

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Highlights and news about Microsoft Business Applications, January 2025
AlfaPeople DACH
Jan 16, 2025

Highlights and news about Microsoft Business Applications, January 2025

This January, we’re spotlighting everything from AI-powered solutions in finance and order processing to intelligent tools […]

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The importance of prompt engineering in preventing AI hallucinations
AlfaPeople
Dec 13, 2024

The importance of prompt engineering in preventing AI hallucinations

With the available platforms, you no longer need to start from scratch when creating a prompt. […]

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Highlights and news about Microsoft Business Applications, December 2024
AlfaPeople DACH
Dec 13, 2024

Highlights and news about Microsoft Business Applications, December 2024

The final month of this year brings exciting innovations and developments in Microsoft Business Applications. Intelligent […]

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