Dynamics 365 for CRM

Get more than support – try AMS for Dynamics 365

When Microsoft Dynamics 365 becomes the backbone of your business, traditional break-fix support is no longer […]

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Get more than support – try AMS for Dynamics 365

Dynamics 365 for CRM

Supercharge your CRM with Dynamics 365. AlfaPeople’s expertise and insights empower you to build stronger customer relationships and drive growth. Find articles on Sales, Field Service, Customer Service, and Customer Insights solutions.

Get more than support – try AMS for Dynamics 365
AlfaPeople Global
Sep 08, 2025

Get more than support – try AMS for Dynamics 365

When Microsoft Dynamics 365 becomes the backbone of your business, traditional break-fix support is no longer […]

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From Assistants to Autonomous Agents: the Journey Toward Efficiency in Dynamics 365 
AlfaPeople Global
Sep 04, 2025

From Assistants to Autonomous Agents: the Journey Toward Efficiency in Dynamics 365 

The evolution of AI in ERP: from support to autonomy  In most organizations, the first interactions […]

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Get an actionable health check for Dynamics 365
AlfaPeople Global
Sep 01, 2025

Get an actionable health check for Dynamics 365

Many businesses rely on Microsoft Dynamics 365 to manage critical processes, including sales, customer service, finance, […]

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What You Can Learn from a Real Dynamics 365 Contact Center Case
AlfaPeople Global
Jul 17, 2025

What You Can Learn from a Real Dynamics 365 Contact Center Case

Modernizing customer service is no longer a nice-to-have – it’s a business necessity. One global company […]

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How Generative AI Is Transforming Contact Centers
AlfaPeople Global
Jul 02, 2025

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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Highlights and news about Microsoft Business Applications June 2025
AlfaPeople DACH
Jun 16, 2025

Highlights and news about Microsoft Business Applications June 2025

What’s new with Microsoft Business Applications in June? The June updates to Microsoft Business Applications demonstrate […]

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Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo
AlfaPeople Global
May 27, 2025

Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo

Implementing a powerful ERP or CRM platform like Microsoft Dynamics 365 involves much more than just […]

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Ready for International Markets: Why Localization with Microsoft Dynamics 365 Is Essential
AlfaPeople Global
May 23, 2025

Ready for International Markets: Why Localization with Microsoft Dynamics 365 Is Essential

Global expansion is a strategic goal for many companies—but without the right technological foundation, it quickly […]

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Highlights and news about Microsoft Business Applications, May 2025
AlfaPeople DACH
May 15, 2025

Highlights and news about Microsoft Business Applications, May 2025

Business Applications Update: What May 2025 will bring Whether in production, sales, customer service, or project […]

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Highlights and news about Microsoft Business Applications, April 2025
AlfaPeople Global
Apr 23, 2025

Highlights and news about Microsoft Business Applications, April 2025

Business applications on the rise – these are the most important developments in April April also […]

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Highlights and news about Microsoft Business Applications, March 2025
AlfaPeople DACH
Mar 14, 2025

Highlights and news about Microsoft Business Applications, March 2025

New features and functionalities for greater efficiency and competitive advantages Digital transformation continues to accelerate, and […]

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Highlights and news about Microsoft Business Applications, February 2025
AlfaPeople DACH
Feb 17, 2025

Highlights and news about Microsoft Business Applications, February 2025

The future of business applications: AI, automation, and more Microsoft continues to drive digital transformation with […]

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