Infographic: What is omnichannel?
Omnichannel ensures the customer a streamlined, user-oriented buyers journey regardless of channel. At the same time, your company gets optimized, agile processes across the company’s functions (sales, marketing, production, inventory, finance, etc.), as well as valid data for operations, so that you can make informed decisions for your company. Omnichannel is therefore an advantage for both your customers and your business.
The most successful retail companies are transforming their business into omnichannel. Read Read how in our latest eBook: B2B Retail Transformation: 5 Challenges and How to Solve Them.