Dynamics 365 for CRM

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

Dynamics 365 for CRM

Supercharge your CRM with Dynamics 365. AlfaPeople’s expertise and insights empower you to build stronger customer relationships and drive growth. Find articles on Sales, Field Service, Customer Service, and Customer Insights solutions.

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience
AlfaPeople Global
Oct 29, 2024

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers
AlfaPeople Global
Oct 21, 2024

How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers

The modern contact center is no longer just a hub for managing customer inquiries—it has evolved […]

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AI with trust and transparency
AlfaPeople DACH
Aug 26, 2024

AI with trust and transparency

Is artificial intelligence too powerful – and does it even have a moral compass? This question […]

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Maximize the Benefits of Microsoft Dynamics 365 with Managed Services
AlfaPeople Global
Aug 21, 2024

Maximize the Benefits of Microsoft Dynamics 365 with Managed Services

To keep your company competitive and efficient, ensuring that all systems and operations are running smoothly […]

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Power Pages and Dynamics 365 CRM omnichannel strategy
AlfaPeople DK
May 27, 2024

Power Pages and Dynamics 365 CRM omnichannel strategy

Power Pages and Dynamics 365 CRM: Revolutionizing Customer Relationship Management in the era of omnichannel. Digital […]

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Unlocking the Potential of AI in CRM
AlfaPeople DK
Jan 17, 2024

Unlocking the Potential of AI in CRM

In today’s fast-paced business landscape, sales professionals have high customer expectations and limited time. The digital […]

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Microsoft Dynamics 365: Optimize your business and improve your customer relationship
AlfaPeople DK
Nov 15, 2023

Microsoft Dynamics 365: Optimize your business and improve your customer relationship

In a constantly evolving business world, effectiveness in managing customer relationships is essential. Microsoft Dynamics 365 […]

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Transform your business with Microsoft Viva Sales: A game-changer for CIO’s
AlfaPeople DK
Apr 26, 2023

Transform your business with Microsoft Viva Sales: A game-changer for CIO’s

As the CIO of a mid-sized company in production, manufacturing, or retail, you are well aware […]

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Leveraging Cloud Solutions: Unlocking the full potential
AlfaPeople DK
Apr 17, 2023

Leveraging Cloud Solutions: Unlocking the full potential

Cloud Solution – In recent years, the transition to cloud-based solutions for critical business applications like […]

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What digital natives want and why legacy companies in the financial sector are uniquely positioned to provide …
AlfaPeople DK
Mar 03, 2023

What digital natives want and why legacy companies in the financial sector are uniquely positioned to provide …

Accessibility and customer experience are two prime needs of digital natives that legacy companies have neglected. […]

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Are you facing the same problem? Why legacy companies lose the modern day customer
AlfaPeople DK
Mar 03, 2023

Are you facing the same problem? Why legacy companies lose the modern day customer

Some of the world’s leading financial companies are primed to lose customers to fintech and digital […]

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Collaboration between sales and marketing saves companies billions
AlfaPeople DK
Jan 31, 2023

Collaboration between sales and marketing saves companies billions

According to the report “State of Marketing” from the global network CMO Council, lost sales productivity, […]

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