Modern Service Management: Do you have a policy of registering cases?
The many cases that are created in a Modern Service Management solution can contain valuable business insights. The cases may, for example, reveal information holes [...]
The many cases that are created in a Modern Service Management solution can contain valuable business insights. The cases may, for example, reveal information holes [...]
Time is, as you know, money. If there is anything that can take time and cost money in implementing a Modern Service Management solution, it's a combination of bad decisions, inefficient processes, and malpractice. Here Allan Pihl from AlfaPeople is listing eight central topics, that companies should consider in the implementation process to [...]
There may be many reasons why a Modern Service Management project after completion of implementation does not meet expectations. The project manager or project members [...]
Greater transparency. Higher efficiency. Measurable results. These are some of the benefits associated with implementing Modern Service Management. But if companies are to reap the [...]
Information silos are one of the biggest challenges of the digital organization. With Modern Service Management, you can systematically support the inventory of manual and, [...]