Customer Service | AlfaPeople Global

More power for your ERP

Specialised software for enterprise resource planning (ERP) is the heart and brain of many companies. With […]

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More power for your ERP

Customer Service

Customer Service: How to delegate the dullest tasks to artificial intelligence
AlfaPeople
Jul 17, 2019

Customer Service: How to delegate the dullest tasks to artificial intelligence

Artificial Intelligence (AI) is currently the cornerstone of the customer experience:?it is a type of technology […]

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Is your Modern Service Management project biased?
AlfaPeople
Jun 11, 2018

Is your Modern Service Management project biased?

There may be many reasons why a Modern Service Management project after completion of implementation does […]

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Create world-class digital customer experiences
AlfaPeople
Feb 19, 2018

Create world-class digital customer experiences

Digital Customer Experiences – A customer service is doing so much more than just handling tickets, […]

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Send in the Bots
AlfaPeople
Dec 21, 2017

Send in the Bots

Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]

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