Process Management

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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How Generative AI Is Transforming Contact Centers

Process Management

How can Dynamics 365 Field Service help standardize and manage technical assistance processes?
AlfaPeople
Jun 26, 2020

How can Dynamics 365 Field Service help standardize and manage technical assistance processes?

Field Service is a personal channel that requires high involvement with the customer and is one […]

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