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Dynamics 365 Field Service

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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How Generative AI Is Transforming Contact Centers

Dynamics 365 Field Service

How can Dynamics 365 Field Service help standardize and manage technical assistance processes?
AlfaPeople
Jun 26, 2020

How can Dynamics 365 Field Service help standardize and manage technical assistance processes?

Field Service is a personal channel that requires high involvement with the customer and is one […]

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Dynamics 365 Field Service: Driving optimized field service delivery and happier customers with Microsoft tech …
AlfaPeople
Jan 16, 2020

Dynamics 365 Field Service: Driving optimized field service delivery and happier customers with Microsoft tech …

Field service companies can face major day-to-day challenges such as poorly planned routes, delays, miscommunication, lack […]

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