Machine Learning

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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How Generative AI Is Transforming Contact Centers

Machine Learning

Send in the Bots
AlfaPeople
Dec 21, 2017

Send in the Bots

Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]

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