Dynamics 365 Contact Center

Highlights and News about Microsoft Business Applications November 2024

In this November edition of the monthly Business Applications Highlights, we look into new developments and […]

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Highlights and News about Microsoft Business Applications November 2024

Dynamics 365 Contact Center

How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers
AlfaPeople Global
Oct 21, 2024

How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers

The modern contact center is no longer just a hub for managing customer inquiries—it has evolved […]

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