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CRM

5 Major ERP Implementation Challenges & How to Solve Them

Implementing an ERP system is a critical step for companies seeking to enhance efficiency and streamline […]

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5 Major ERP Implementation Challenges & How to Solve Them

CRM

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience
AlfaPeople Global
Oct 29, 2024

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers
AlfaPeople Global
Oct 21, 2024

How AI and Microsoft Copilot Are Revolutionizing Customer Service in Contact Centers

The modern contact center is no longer just a hub for managing customer inquiries—it has evolved […]

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Ensuring Dynamics 365 Integrity: Key Strategies for Keeping Your System Secure and Updated 
AlfaPeople Global
Sep 16, 2024

Ensuring Dynamics 365 Integrity: Key Strategies for Keeping Your System Secure and Updated 

In today’s digital age, maintaining Dynamics 365 security and updates is crucial to ensure operational continuity […]

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