Artificial intelligence for SMBs is no longer a futuristic concept — it’s a competitive necessity. According to Microsoft, 71% of SMB leaders believe AI adoption is critical to stay ahead, yet many still struggle to build a clear roadmap.

In this blog, we explore how AI — when integrated with cloud-based solutions like Microsoft Dynamics 365 Business Central — helps small and medium-sized businesses simplify operations, improve productivity, and grow with confidence.

Why SMBs Should Consider AI Now

In a fast-changing business landscape, SMBs need more than traditional tools to stay agile. AI can help you:

• Automate manual tasks
• Gain instant insights from data
• Streamline customer service
• Reduce errors and improve decision-making
• Increase productivity across departments

Microsoft Copilot, the AI assistant built into Business Central and Microsoft 365, puts these capabilities into action — with zero coding required.

AI in Action: Real Use Cases with Microsoft Copilot

Here are three practical ways SMBs are using AI through Microsoft Copilot in Business Central:

1. Copilot as a Personal Assistant

• Summarizes meeting notes
• Automates follow-up emails
• Prioritizes daily tasks

2. Copilot as a Business Advisor

• Provides insights from sales and finance data
• Highlights sustainability trends
• Creates reports and presentations in seconds

3. Copilot as a Process Orchestrator

• Identifies bottlenecks in financial close
• Recommends automation for recurring tasks
• Ensures compliance and data security

By embedding AI into daily tools like Outlook, Excel, and Teams, SMBs can work smarter — not harder.

AI + Cloud ERP = Competitive Edge

Combining AI with a cloud-based ERP like Microsoft Dynamics 365 Business Central helps SMBs:

• Gain a 360° view of operations
• Scale with ease
• Reduce dependency on third-party systems
• Stay compliant with built-in security features
• Collaborate seamlessly across departments

According to Forrester, companies using Business Central have seen up to 172% ROI, 18% productivity gains, and saved $30,000/year in third-party tools.

Download the Free Guide: AI-Powered Cloud Technology for SMBs

Want to take the next step?

📘 Download our free eBook: Adopting AI-powered cloud technology — An SMB’s guide to growing faster with Start&Go for Microsoft Dynamics 365 Business Central.

You’ll learn how to:

• Build your AI roadmap
• Streamline migration to the cloud
• Unlock the full value of Microsoft Copilot

👉 Download Now

Final Thoughts

AI is no longer just for big enterprises. With the right tools, artificial intelligence for SMBs is more accessible and impactful than ever. And with AlfaPeople’s Start&Go Business Central offering, you don’t have to do it alone.

Ready to modernize your SMB with AI?
Let’s talk.