Welcome to the May edition of Business Application News! In the past month, Microsoft has once again introduced numerous exciting developments and innovations to the market. Let’s take a look at them and explore the latest highlights from the world of Microsoft Business Applications.

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New features for Sales: Microsoft Copilot for Sales available in May

Sales teams can benefit from new features in Microsoft Copilot for Sales starting in May. These innovative features include automated creation of sales documents, suggestions for sales conversations, and the identification of cross-selling and upselling opportunities. These new features enable sellers to optimize their workflows and increase efficiency.

Additionally, Copilot for Sales offers a variety of general benefits for sellers. The solution automates recurring tasks, enables personalized customer interaction, and provides insights into the sales process. By integrating artificial intelligence and machine learning, Copilot for Sales can help sellers make more informed decisions and achieve better results. Overall, Copilot for Sales enables sellers to work more efficiently and increase their sales numbers.

New dimensions in demand planning

Since April 1, 2024, companies have access to an enhanced version of Microsoft Dynamics 365 Supply Chain Management.

Companies opting for the premium solution benefit from various new features, including:

• Demand Planning with Copilot: Intelligent data insights and forecasts enable precise demand planning that quickly adapts to changes.
• Improved product phases: Smooth transitions between product life cycles are ensured through optimized processes.
• Enhanced security levels: New security features provide improved access control at the row level.
• Improved collaboration: The integration of Microsoft Teams and in-app comments promotes effective collaboration within the team.

Microsoft Dynamics 365 Supply Chain Management Premium opens up new opportunities for companies to optimize their supply chains and prepare for the future.

Microsoft Dynamics 365 announces price adjustment effective October 2024: What does it mean for your business?

Microsoft announces a price increase effective October 2024, affecting various products and services in the Dynamics 365 portfolio. While price increases can often be perceived as a challenge, this announcement also provides an opportunity for companies to consider transitioning to the cloud or expanding their licenses. Companies that have already opted for multi-year subscriptions can benefit from a price guarantee, maintaining current prices until the end of their contract term. Renewing subscriptions before October 1, 2024, is advisable. Please contact us to discuss your license situation.

Revolutionary marketing strategies

Microsoft Copilot revolutionizes marketing in Dynamics 365 Customer Insights through the integration of artificial intelligence and machine learning. Copilot offers a variety of features, including:

Automated customer segmentation: Copilot analyzes customer behavior data and automatically creates precise customer segments based on various criteria such as demographic characteristics, purchasing behavior, and interactions.

Personalized content creation: By analyzing customer preferences and behavior data, Copilot enables the automatic generation of personalized content tailored to the individual needs and interests of customers.

Campaign optimization: Copilot provides insights into the performance of marketing campaigns and recommends optimizations based on real-time data. This enables marketing teams to continuously improve their campaigns and achieve better results.

Support for designing customer journeys: Copilot helps marketing teams design effective customer journeys by providing insights into the customer lifecycle and recommendations for personalized interactions along the customer journey. Through these features, Copilot enables marketing teams to make data-driven decisions, increase efficiency, and achieve better results.

Optimizing Power Platform applications: Introduction of the Power Platform Advisor

The Power Platform Advisor is a new tool that helps users monitor and optimize their Power Platform applications. This platform includes various tools such as Power BI, Power Apps, and Power Automate, which help companies develop customized solutions and optimize business processes. The Advisor provides users with insights and recommendations to improve the performance, security, and user-friendliness of their applications.

By analyzing data and metrics, the Power Platform Advisor identifies potential issues and offers solutions for optimization. For example, the Advisor may identify that a particular app has a high execution time and recommend that users optimize inefficient queries or deactivate unnecessary features. This way, companies can continuously improve their applications and maximize user experience, ultimately leading to increased efficiency and productivity.

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We hope you enjoyed our first blog post on the latest news and highlights of Microsoft Business Applications! There’s much to discover, from exciting Power Platform updates to innovative Dynamics 365 Finance and Supply Chain Management features. We look forward to continuing this series next month and presenting more exciting highlights. Do you want to know more about Microsoft Business Applications, Power Platform or Microsoft AI technology? Reach out to us here.