“We contracted AlfaPeople after a Dynamics AX assessment showing opportunities for improvement in flat files, magnetic media, authorization flows, asset control and monitoring to enable effective decision-making.”
“The complexity of our IT has risen over the years. In our daily operations, this resulted in different work processes functioning across departments. At the same time, employees had to switch between different systems in order to handle cases. Following the implementation of Microsoft Dynamics 365 CRM and MyCare, and our collaboration with AlfaPeople, we are now fully focused on the alignment of work processes and economies of scale. In these areas, we have seen some of the greatest gains. It has meant we can continue to deliver good and increasingly improved services to our clients.”
“Ultimately, the success of a project depends on the effective and good cooperation of the people involved in the project. Since the CRM update project, I feel perfectly supported and understood by AlfaPeople. My wishes and requirements are solved promptly and comprehensively. I find the communication and cooperation pleasant.”
“An important aspect of our Retail project was finding a partner that could walk us through the discovery phase of the project, since this was an entirely new application and business process. We chose AlfaPeople based on reputation and expertise in the Retail world of AX.”
Omarsa choose AlfaPeople as a partner of Microsoft Dynamics 365, because they showed the greatest knowledge and experience in the solution. Likewise, it evidences flexibility and response times to our requirements, superior than the competition. Its worldwide coverage and position in the market as well as its close relationship with the manufacturer, was a decisive factor.
“The business value that we expect to get from good collaboration with AlfaPeople and implementing Microsoft Dynamics 365 is a far better opportunity to utilize data for marketing and business analysis”.
“I was sure that, the Dynamics AX 2012 Rollout with our internal knowledge and our business partner AlfaPeople Switzerland and China, this would be nothing other than a success.”
“Microsoft Dynamics 365 is a tool for addressing all areas of contact with the various stakeholders of the IBGC. We expect to make a qualitative leap forward and improve our relationship processes as a fundamental part of our IBGC digital transformation strategy. AlfaPeople brings to this partnership its assertiveness, professionalism and customer focus, attributes it has demonstrated consistently since our early conversations.”
With Dynamics AX, we can now confidently manage processes from purchasing to retail. Furthermore, we have an international solution technologically future-proof.
“AlfaPeople and Provance were selected as a result of their drive for best practice. Through the delivery of automation and improved processes – Provance will bring operational efficiencies and an improved customer experience to every Ultima customer. Integrated with Microsoft Dynamics 365, Provance allows us to fully integrate and transform the way that we manage our business and customer lifecycles.”
“We now have full visibility over our processes. This was a fundamental reason behind our selection of Microsoft Dynamics 365, a solution which has allowed us to place our franchised customers at the center of our business processes.”
“The biggest benefit of our Dynamics 365 implementation has been our connection to the cloud. Cloud infrastructure has placed our IT resources at the core of our business.”