In the October edition of the monthly Business Applications Highlights, we present Microsoft’s latest developments and innovative solutions.

From technologies in the Power Platform to Dynamics 365 and Copilot Studio innovations, we explain how companies can benefit from these tools to enhance efficiency and stay competitive.

Discover how generative AI and automated processes simplify daily operations while laying the groundwork for an agile and successful future.

Happy Reading!

Forrester Report: Power Platform boosts efficiency and innovation

The new Forrester Report reveals how Microsoft’s Power Platform helps businesses streamline their processes. Companies can develop tailored solutions, automate workflows, and leverage valuable data by utilizing low-code tools. Notably, organizations achieve an impressive ROI of 224% through the Power Platform.

The platform can save employees up to 25% of their working time by simplifying tasks like data entry and reporting. Additionally, it offers improved visibility over expenditures and aids in reducing development costs. This alleviates pressure on IT teams and enables faster delivery of customer-centric solutions, ultimately driving revenue growth.

A tremendous advantage for companies embracing digital innovation!

Microsoft supports the financial industry with DORA regulations

The Digital Operational Resilience Act (DORA) aims to strengthen the digital operational resilience of financial service providers in the EU by setting requirements for information and communication systems.

Microsoft assists companies in complying with these regulations through the following solutions:

• Collaboration Tools: Microsoft Teams enhances teamwork and rapid information sharing to efficiently meet regulatory requirements.
• Data Privacy and Security: Microsoft protects sensitive financial data with robust security solutions, which is crucial for DORA compliance.
• Cloud-Based Solutions: Microsoft Azure provides a secure platform for financial institutions to adapt swiftly to regulatory changes.

Microsoft helps the financial sector meet new requirements and propels its digital transformation through these measures.

Enhancing ERP security management in Dynamics 365

Microsoft Dynamics 365 introduces new features to improve the security management of ERP roles and ensure compliance. In today’s complex business environment, an effective role concept is crucial to ensure that employees only access the information necessary for their work.

The new enhancements include:

Automated Role Assignments: Automated processes reduce the effort needed to manage user roles, boosting efficiency.

Enhanced Monitoring and Reporting: Companies gain advanced reporting and monitoring capabilities to ensure compliance with requirements.

User-Friendly Interface: The interface has been optimized to simplify and accelerate the management of roles and permissions.

These innovations empower businesses to proactively strengthen their security policies and build trust in their ERP systems.

Generative AI in CRM: Empowering human skills

Microsoft’s generative AI is transforming customer relationship management (CRM) and highlighting the importance of human skills in sales. Microsoft Dynamics 365 Sales supports sales teams by analyzing customer data and enabling personalized interactions, leading to better decision-making and targeted strategies.

At the same time, this technology automates routine tasks, allowing salespeople to dedicate more time to personal customer engagements. Rather than replacing humans in sales, it enhances their roles, ultimately resulting in greater customer satisfaction.

Microsoft Copilot Studio: New agents for your business

Microsoft Copilot Studio has introduced new Copilot agents designed to help businesses optimize their workflows. These agents can automate routine tasks and provide contextual support, significantly improving efficiency. A key feature of these agents is their adaptability to specific business needs, allowing companies to develop tailored solutions.

Additionally, Microsoft provides tools for integrating these agents into existing systems, enabling organizations to reap the benefits of AI technology seamlessly. The agents are designed to enhance user experience and foster communication within teams by delivering relevant information in real-time. This results in quicker decision-making and a more agile business operation.

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There’s much to discover, from exciting Power Platform and AI updates to innovative Dynamics 365 Finance and Supply Chain Management features.

We’re looking forward to continuing this series and presenting more exciting highlights. 

Do you want to know more about Microsoft Business Applications, Power Platform, or Microsoft AI technology? Contact us here.