Cloud – Azure

Access Data Through the Company Network
and/or the Internet From Anywhere at Any Time

Cloud computing involves using a network of remote servers, hosted virtually, to store, manage, and process data as well as run software, applications, IT infrastructure or other service. It’s a concept that many consumers have been used to for years, for example using Hotmail, iTunes and mobile banking. The cloud provides businesses and users with improved efficiency and business agility, as clients can choose to pay for cloud services by subscription or usage.

Cloud computing is widely supported by companies that can now prioritise and channel their internal resources on meeting their business objectives and differentiating themselves, rather than managing their IT infrastructure. They avoid upfront capital expenditure costs at the same time. Once they decide to move to the Cloud, organisations can set up applications and services much more quickly and enjoy improved manageability, reduced maintenance times. Cloud Computing gives the IT department ability to forecast and adjust its resources in line with business demand.

How does it work?

A good analogy is to imagine a Cloud as an onion, with its many layers inside. The front layers are the parts that end users can ‘see’ and interact with. For example, Facebook and are Cloud software services available to consumers on the front end, or outer layers of the onion. The back end, or inside layers are made up of all the permeations of hardware, platforms, applications and software architecture that power the front end.

For corporate and B2B users, Clouds use a network mid-layer to connect devices and technology including computers and smartphones, to centralised resources in a data centre. Users access the data centre through the company network and/or the internet, from anywhere at any time. This is particularly beneficial for companies with employees or partner employees in multiple locations.
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Applications that run from the Cloud can leverage the widest range of computing power that exists from multiple sites. Working in this way offers flexibility to clients, allowing them to use as little or as much resource as they need, and the ability to change it at short notice.

Using Microsoft Cloud and its services means that technology infrastructure is run by a third party, rather than on a server hosted within your company. The benefits involve substantial savings and efficiencies in administration and energy consumption as well as increased availability, capabilities and performance.

By using Office 365, Microsoft Dynamics AX, Microsoft Dynamics CRM and all of the related Microsoft supported products, information storage and software are held at data centres owned by Microsoft. It’s Microsoft that is responsible for ensuring the availability for each of those services.

Microsoft Cloud’s infrastructure provides IT departments with:

  • Speed and agility of execution, combined with scalability;
  • It frees up capital by converting CAPEX (capital investments) in IT infrastructure into OPEX (operating expenses); and
  • The ability to access and use added services which may otherwise involve very high entry costs if they’re not cloud-based.

In practice this means that IT professionals can quickly create and deploy servers, install applications, manage services flexibly and generate real-time analysis.

Is Cloud computing safe?

Yes. With Microsoft Cloud, client information and IT architecture is completely secure and compliant to the highest data security and international privacy standards with encryption capabilities up to AES-256. For additional safeguards, Microsoft provides a privacy centre for any particularly confidential data. All the privacy and security controls in place give clients the confidence that only the people they want to access their data, can. Leveraging third-party cloud computing could improve on the resilience of your existing IT infrastructure. Power loss at specific hosting sites is no longer a concern, and many cloud platforms are backed up in multiple locations, so that if a server at one provider experiences an outage, your data is still fully available.

What are the advantages of Cloud computing?

Mobility: Access your business information from wherever you are and from any wireless device. This competitive advantage enhances a client’s ability to serve customers from anywhere, increasing productivity and results.

Storage capacity: Working in the cloud offers virtually unlimited storage, due to its scalable model. Clients can expand their storage options to meet business needs.

Flexibility: The cloud allows clients to manage periods of high demand and then return to normal processing capabilities periods.

Affordability: Clients can greatly reduce technology costs by removing the need for any upfront investment and using the option of an OPEX monthly payment related to required usage. In addition, there’s no need to own expensive technology infrastructure.
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Pay-per-use: There are a number of Cloud models which mean clients only pay for what they need and use, with the opportunity to adjust resource and costs as the business grows, for example by adding or removing services.

Reliability: Microsoft adheres to the highest possible safety standards as it is fully compliant with international privacy and encryption standards.

Eco-friendly approach: By operating with Cloud services, clients can reduce energy consumption and related costs and reduce their carbon footprint, providing significant benefits for the bottom line and the environment.

Is Cloud computing suitable for every organisation?

Cloud computing provides an enormous range of benefits and gives adopters a competitive edge. Its many variations are transforming the capabilities of businesses around the world.

Medium to large enterprises invariably have the most elaborate hosting arrangements and future needs. Each company will have a multitude of requirements by department, brand and region, plus separate needs at a corporate level. Robust infrastructure is needed to manage high-availability websites and applications. The Cloud provides corporate users with powerful, reliable and highly sophisticated IT infrastructure at lower costs, delivering increased efficiency, agility, flexibility and productivity.

The challenge for most small to medium-sized businesses is to grow without necessarily all the resources in place that they need. Without a large in-house IT department, the Cloud frees up the organisation to focus on its business goals, and access an extensive range of storage, hosting, platform and network services in a cost-effective, flexible and fully scalable way.

The cloud empowers entrepreneurs and start-up businesses to choose from a range of enterprise-standard IT infrastructure, set up and operate – quickly – for a low capital expenditure rate.

Cloud for Office 365

Office 365 is your complete office and in the cloud, including all applications you already know and with which you are familiar, PowerPoint, Excel, Word, etc. Office 365 integrates all desktop applications, is its office to a click, and receive all these services and benefits you receive productivity services cloud based and hosted by Microsoft, including email, enterprise-class exchange files and high definition video conferencing among others, all employees working together and connected to the office, taking anywhere access to all the information that your business needs for efficient operation.
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The acquisition Cloud Office 365 is through a monthly subscription, which means, you always have the latest version of all Office applications on the desktop, whether you are online or offline; In addition to desktop applications, you can also get Office Mobile on your smartphone for viewing and editing on the fly to support your mobile office, both for iPhones, Android and Windows phones, as for any other device, or just with your Office account you can open and edit documents and emails from any browser.

  • Work from anywhere.
  • Reduce capital expenditure.
  • Reduce hardware and energy costs.
  • Scale your business quickly.
  • Always up to date on your updates.
  • User license.
  • License what your business needs.

Cloud for CRM

Microsoft Dynamics CRM is a business solution for managing customer relationship that drives productivity and has become an excellent solution for businesses to get the most out of their business practices, marketing and cloud services.

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With the solution sales productivity in the cloud, Microsoft provides a unique user experience integrating Microsoft Dynamics CRM Online and Office 365, generating extraordinary results for companies and delivery sellers a unique place to perform all tasks, eliminating having to go to many applications and allowing for real and timely information in a simple user experience and in one place.

By combining office tools Office 365 most popular in the world with invaluable customer data obtained from Microsoft Dynamics CRM Online may improve marketing efficiency, increase sales, and enrich customer service interactions from any browser and device obtaining greater mobility and productivity in the same experience.

The interaction of Microsoft Dynamics CRM Online, Office 365 enhances sales productivity by making teams are highly connected in a collaborative environment to achieve a greater number of closures faster.


  • Stay focused: The whole area of sales can work smoothly. The customer information is where vendors need, reducing switching between applications and helping their salespeople to focus on prospects and right customers, improving visibility and sales performance, and making better decisions based on real knowledge and appropriate for qualifying prospects.
  • Earn Faster: Increase sales productivity by giving your salespeople how to collaborate around strategic businesses with easy access to contacts, information and the need to turn this knowledge into income content.
  • Build trust: In this new world of sales, Microsoft Dynamics CRM can help your salespeople to build trust in their customers and sell more; by providing a great customer experience, helping sales teams to anticipate customer needs, according to their buying behavior, interacting with customers at the right time and place, promoting consistent customer interactions across multiple contact points, with a 360 degree view of the customer and making the commitment to the customer is more important to have a better understanding of their needs.

Client Success Stories

Provance ITSM
Cloud Provider

CPFL Energia
Dynamics CRM

Ahlers AG
Dynamics AX
Retail and Fashion

Demain Foundation
Dynamics CRM
Professional Services