ITSM | AlfaPeople ME

Interview with Edgar Gómez

IT Manager of Nexsys Dynamics AX and CRM

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Interview with Edgar Gómez

ITSM

Modernize Your IT Service with Provance ITSM for Dynamics 365
AlfaPeople
Sep 09, 2019

Modernize Your IT Service with Provance ITSM for Dynamics 365

The demands placed on IT departments have changed significantly in recent years. IT tasks have become […]

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Modern Service Management: Do you have a policy of registering cases?
AlfaPeople
Jun 28, 2018

Modern Service Management: Do you have a policy of registering cases?

The many cases that are created in a Modern Service Management solution can contain valuable business […]

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Recipe: How to spend the least money on consultants in a Modern Service Management project
AlfaPeople
Jun 22, 2018

Recipe: How to spend the least money on consultants in a Modern Service Management project

Time is, as you know, money. If there is anything that can take time and cost money in implementing a Modern Service Management solution, it’s a combination of bad decisions, inefficient processes, and malpractice. Here Allan Pihl from AlfaPeople is listing […]

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Is your Modern Service Management project biased?
AlfaPeople
Jun 11, 2018

Is your Modern Service Management project biased?

There may be many reasons why a Modern Service Management project after completion of implementation does […]

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5 Important steps to succeed with Modern Service Management
AlfaPeople
Apr 04, 2018

5 Important steps to succeed with Modern Service Management

Greater transparency. Higher efficiency. Measurable results. These are some of the benefits associated with implementing Modern […]

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Modern Service Management connects core processes across the system landscape
AlfaPeople
Apr 03, 2018

Modern Service Management connects core processes across the system landscape

Information silos are one of the biggest challenges of the digital organization. With Modern Service Management, […]

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Everything Under One Roof – With Provance ITSM Solution
AlfaPeople
Dec 11, 2017

Everything Under One Roof – With Provance ITSM Solution

Over the past two decades, the IT Infrastructure Library (ITIL) has become established as the basis […]

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Best-of-Suite with Dynamics 365 and Provance ITSM
AlfaPeople
Nov 21, 2017

Best-of-Suite with Dynamics 365 and Provance ITSM

One of the major challenges faced by companies in relation to their IT strategy is whether […]

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The Times They Are A Changin’ – But ITIL Lives On
AlfaPeople
Sep 08, 2017

The Times They Are A Changin’ – But ITIL Lives On

There is no doubt that the IT Service Desk environment is changing rapidly but does this […]

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