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Interview with Edgar Gómez

IT Manager of Nexsys Dynamics AX and CRM

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Interview with Edgar Gómez

Chatbot

Meet your new colleague: the Human Resources chatbot
AlfaPeople
Jul 29, 2019

Meet your new colleague: the Human Resources chatbot

Have you heard about the famous Chinese singer and poet Xiaoice? Or the influencer Zo? Advances […]

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Customer Service: How to delegate the dullest tasks to artificial intelligence
AlfaPeople
Jul 17, 2019

Customer Service: How to delegate the dullest tasks to artificial intelligence

Artificial Intelligence (AI) is currently the cornerstone of the customer experience:?it is a type of technology […]

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Improve customer experience and service through technology
AlfaPeople
Nov 05, 2018

Improve customer experience and service through technology

According to the National Chamber of Commerce,?online sales increased by 31.7 % in?2017,?proving that the experience […]

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Artificial Intelligence – 4 Ways to Implement it in Different Markets
AlfaPeople
Jun 19, 2018

Artificial Intelligence – 4 Ways to Implement it in Different Markets

The advent of technology has made it more and more present in people’s daily lives. At […]

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5 Tech News to Keep an Eye in 2018
AlfaPeople
Mar 09, 2018

5 Tech News to Keep an Eye in 2018

We know that it’s been a few years now since technology has taken space in the […]

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Create world-class digital customer experiences
AlfaPeople
Feb 19, 2018

Create world-class digital customer experiences

A customer service is doing so much more than just handling tickets, open new accounts. Customer […]

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Send in the Bots
AlfaPeople
Dec 21, 2017

Send in the Bots

Bots are software-based, AI-powered services that via machine learning, semantic and cognitive services are able to […]

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