Roberto Zúñiga V.
Deputy Manager of People Management
“AlfaPeople and their consultants have accompanied the company during each stage of the ERP implementation, which has streamlined our engagement and understanding of the tool.”
Josué Serpa
CIO
“We found AlfaPeople to be the provider we could trust. Their consultants attended various meetings to properly understand Permoda’s daily activities and provide us with the greatest scope for us to gain full control over our global operations.”
Victor Vicente Viteri Puente
Development Chief
“Omarsa choose AlfaPeople as a partner of Microsoft Dynamics 365, because they showed the greatest knowledge and experience in the solution. Likewise, it evidences flexibility and response times to our requirements, superior than the competition. Its worldwide coverage and position in the market as well as its close relationship with the manufacturer, was a decisive factor.”
Juan Carlos Forero
CFO
“We contracted AlfaPeople after a Dynamics AX assessment showing opportunities for improvement in flat files, magnetic media, authorization flows, asset control and monitoring to enable effective decision-making.”
Fundraising Manager
“Much more than an implementer, AlfaPeople was a great partner in the adoption of Microsoft Dynamics 365, making all the difference to the success of the project. With its knowledge and best practices, we have been able to unify the database of the fundraising area, improve campaign actions and speed up internal processes to benefit our patients more and more.”
IT Director
“The experience with AlfaPeople was good, the company has very capable consultants with great trajectory in implementation of Dynamics, so their comprehensive knowledge of the function allowed us to design and implement the system in an efficient and effective way.”
Managing Director & CIO
“With Dynamics AX, we can now confidently manage processes from purchasing to retail. Furthermore, we have an international solution technologically future-proof.”
Operations VP
“Thanks to AlfaPeople during this process we felt very supported. This was due to the fact that they understood very well the needs of our organization and managed the integration of processes between the different areas efficiently.”
Company Speaker & Marketing Manager
“Without the support of AlfaPeople, it would have been difficult to bundle our complex sales structures and processes into a new system. Our international scope and the variety of our business areas were some of the major challenges we faced. AlfaPeople’s competency ensured we could overcome all hurdles. Today, our Dynamics 365 Sales is indispensable and has brought a significant improvement not only to sales but also to our existing interfaces.”
Market Director
“The business value that we expect to get from good collaboration with AlfaPeople and implementing Microsoft Dynamics 365 is a far better opportunity to utilize data for marketing and business analysis”.
Marcelo Barroso
Sales Manager
“The benefits of using Microsoft Dynamics 365 are countless, but we can simplify them down to one word: control. Today we have greater control of the stage the leads are at, based on their status; on pre-sales status, improving how much time is spent on each opportunity; on client documentation, avoiding pending documentation, among other benefits.
Over these last few years, we have considered AlfaPeople as true business partners who always support us in all our needs, with a relationship based on trust and quality in service delivery.”
Vice President, Business Management
“AlfaPeople’s Managed Services help proactively support our businesses critical applications. Their team is always available to support our needs, enabling us to focus on our core business and stay on top in an ever-changing world.”
Ayxa Jorge Musa
CFO
“We chose AlfaPeople as an ERP solution provider because it showed flexibility in terms of specific requests needed for implementing Microsoft Dynamics 365 Unified Operations (AX).”
IT Manager
“Today, we are convinced to move to a cloud model, where AlfaPeople has been present, AlfaPeople has accompanied us in an excellent way with outstanding response times and with the best technical staff.”
Director of Managed Services
“AlfaPeople and Provance were selected as a result of their drive for best practice. Through the delivery of automation and improved processes – Provance will bring operational efficiencies and an improved customer experience to every Ultima customer. Integrated with Microsoft Dynamics 365, Provance allows us to fully integrate and transform the way that we manage our business and customer lifecycles.”
Juan David Rivera
Technology Leader
“The biggest benefit of our Dynamics 365 implementation has been our connection to the cloud. Cloud infrastructure has placed our IT resources at the core of our business.”
Carlos Cataño
IT Manager
“The experience with AlfaPeople was very easy and enriching. We made a great implementation of the Dynamics AX.”
CIO
“The complexity of our IT has risen over the years. In our daily operations, this resulted in different work processes functioning across departments. At the same time, employees had to switch between different systems in order to handle cases. Following the implementation of Microsoft Dynamics 365 CRM and MyCare, and our collaboration with AlfaPeople, we are now fully focused on the alignment of work processes and economies of scale. In these areas, we have seen some of the greatest gains. It has meant we can continue to deliver good and increasingly improved services to our clients.”
David Bastidas Vargas
IT Director
“Very enriching experience with AlfaPeople, thanks to Dynamics AX standard we have been able to improve some of our processes. Thanks to Dynamics AX we have also been able to adjust our processes allowing us to acquire best practices which help us not to have reprocessing issues. We became a more efficient company and increased the users’ knowledge about our operation.”
CIO
“The implementation of the Dynamics CRM solution with AlfaPeople AG occurred very professionally and in a structured and competent manner. We were convinced of the partner’s competences in the CRM- and ERP-field in the shortest amount of time. For the successful future you need successful partners!”
Michael Berry
Chief Technology Officer
“An important aspect of our Retail project was finding a partner that could walk us through the discovery phase of the project, since this was an entirely new application and business process. We chose AlfaPeople based on reputation and expertise in the Retail world of AX.”
José Prado
Global Marketing and Customer Service Director
“We chose AlfaPeople because it addressed our CRM needs in a simple and informed way. Its commercial team conducted a deep analysis of our different lines of work and showed a real commitment to ensuring Dynamics 365 for Customer Engagement worked according to our needs.”
Tiago Berno
General Manager of Technology and Innovation
“We now have full visibility over our processes. This was a fundamental reason behind our selection of Microsoft Dynamics 365, a solution which has allowed us to place our franchised customers at the center of our business processes.”
Chief Operating Officer
“We selected AlfaPeople following a rigorous selection process involving many industry-leading CRM system vendors and partners. AlfaPeople responded with a creative solution that met our complex business requirements and demonstrated their ability to support deployment across our global network of office locations. They impressed us with their willingness to engage and truly understand our business, the quality of their team, their deep understanding of the Microsoft product set and their excellent customer references.”
Director of Relationship With Students
“Microsoft Dynamics 365 was deployed in 6 months, a record time with the AlfaPeople team. We are very proud of this project, and today we see it in full operation, the tools are being used, and we have the possibility to continually make improvements and enhance our service for students.”
Head of Business & IT Alignment
“I was sure that, the Dynamics AX 2012 Rollout with our internal knowledge and our business partner AlfaPeople Switzerland and China, this would be nothing other than a success.”
Markus Felsch
General Manager
“Ultimately, the success of a project depends on the effective and good cooperation of the people involved in the project. Since the CRM update project, I feel perfectly supported and understood by AlfaPeople. My wishes and requirements are solved promptly and comprehensively. I find the communication and cooperation pleasant.”
Darren Halliwell
Chief Technology Officer
“Getting the organisation to a point where it was capable of understanding its customer better, having a true single customer view, one version of the truth in terms of data and data analytics has been a key success for us.”
Reginaldo Ricioli
Superintendent of Operations and Relationship
“Microsoft Dynamics 365 is a tool for addressing all areas of contact with the various stakeholders of the IBGC. We expect to make a qualitative leap forward and improve our relationship processes as a fundamental part of our IBGC digital transformation strategy. AlfaPeople brings to this partnership its assertiveness, professionalism and customer focus, attributes it has demonstrated consistently since our early conversations.”
