December 19th, 2016|

APAS Retail Microsoft Dynamics CRM “The migration was highly complex, as the CRM was integrated with the ERP and all the company’s decision-making analysis was supported by a BI platform.” Anderson Martins, Gerente de Tecnologia na Apas Business Needs Associação Paulista de Supermercados was founded in [...]


December 2nd, 2016|

DSB Transportation Microsoft Dynamics CRM "Microsoft Dynamics CRM Online will provide us with the flexibility and efficiency that we wish to achieve in customer service." Jörg van den Berk, Vice President DSB Call Center Business Needs DSB (from ’Danske Statsbaner’ which was previously the name) is [...]


November 18th, 2016|

Autogermana Distributor Microsoft Dynamics CRM “Thanks to the project by AlfaPeople, we have synchronized information, which reduces manual processes and optimized resources, that ensure better customer service” Juan Manuel Zuleta, CRM Coordinator Business Needs Autogermana is the official BMW Group representative in Colombia. They have their [...]

What You Need To Know Before Starting A CRM Project

November 10th, 2016|

What You Need To Know Before Starting A CRM Project One of the biggest challenges that business and IT professionals face when starting a new CRM initiative is to determine how true business value can be derived from their efforts. When done optimally, CRM solutions can provide a considerable return on [...]


June 4th, 2016|

Zwick Roell Manufacturing Microsoft Dynamics CRM "Our positive experience in partnering with AlfaPeople in the past has been repeated with this project. By combining Sales& Marketing and Service with Microsoft Dynamics CRM, we and our partners around the world, now have a 360' view of our customers" Martin Schilling, Project Manager [...]

Schrader Camargo

June 4th, 2016|

Schrader Camargo Manufacturing Microsoft Dynamics CRM "We have found dynamic and experienced team in AlfaPeople. They have achieved a smooth implementation within the parameters and budget that we set at the very beginning of the project" Alberto M. Thomae de la Garza, Systems Manager Business Needs [...]


June 4th, 2016|

SCA Manufacturing Microsoft Dynamics CRM "We are very happy to continue working with AlfaPeople and are preparing for future challenges together." Eva Lechner, Manager User Education & CRM Project Manager Business Needs Svenska Cellulosa Aktiebolaget (SCA) is a Swedish consumer goods company and a pulp and paper [...]


June 4th, 2016|

Brazil Kirin Manufacturing Microsoft Dynamics CRM Business Needs Brazil Kirin is a subsidiary of Japan-based Kirin Holdings Company, one of the largest beverage groups in the world with more than 46,000 employees working for 270 companies in 15 countries. With a history starting in the late 1800s, Kirin was originally named [...]


June 4th, 2016|

JHSF Real Estate Microsoft Dynamics CRM "With the implementation of Dynamics CRM Online, JHSF will learn more and more about our customers, enabling us to understand their needs and offer a better and different service since the first contact." Rogério Pires, IT Director Business Needs JHSF [...]

Demain Foundation

June 4th, 2016|

Demain Foundation Professional Services Microsoft Dynamics CRM “The foundation has little time using the CRM system; however, the administration is very much satisfied because internal processes speed up significantly.” Daniel Samper, Foundation Demain Executive Director Business Needs Demain is a foundation focused on education, environment and [...]