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Easy maintenance and know-how,
with a top-tier Microsoft partner
Are you struggling with budgets, roadmaps, expertise, and responsiveness?
If you answered YES, please watch this video to learn how our AlfaPeople AMS
can relieve you of all those worries, and save a lot of money in the process.
Application Management Services (AMS) is a premier managed service offered by AlfaPeople to Microsoft Dynamics 365 ERP and CRM licenses to ensure the stability, dependability, and continuous development of their Microsoft business. Scalable and tailored to your specific business needs and operational scope, AMS enables faster operations and easier maintenance in the face of increasing internal IT pressures.
With AMS, application managers and internal IT teams enjoy budget savings and reduced hassles from maintaining cumbersome legacy systems with new and modern applications, that better align your business with the Microsoft roadmap. As a scalable service, you control and define your ideal ticketing system in dialogue with a dedicated AMS team. Lower costs, more space for development, opportunities for regular training and workshops, here is what AMS can do for you:
Your dedicated team within AlfaPeople works seamlessly as an extension of your IT department and automatically scales to your varying workload and demand for different talent. As part of your services, you may include 24-hour support if you need it.
Benefit from AlfaPeople’s vast knowledge and experience in servicing Microsoft’s Business Applications globally – both in terms of implementation and best practice application management processes. To ensure faster resolution of incidents when Microsoft involvement is needed, AlfaPeople has a priority contract with Microsoft available only to a few partners – ASfP (Advanced Support for Partners), which ensures higher priority to our requests.
Our Service Contracts are guaranteed by SLAs (Service Level Agreements) that regulate the timeliness and quality of our services.
Intensify digitalization gains in your organization using AMS services like training, continuous upgrades, Microsoft’s Roadmap, inspirational workshops, and license reviews.
Post go-live and the continual alignment of your systems with Microsoft innovations are tasks best left to a support and maintenance partner with a satisfaction rating of 8.6 among our clients. We offer quality,engagement-driven benefits that are easy to staff, scale, and control with several different services. Want to learn more? Watch our on-demand webinar series now!
“As the Director of AlfaPeople’s Global Shared Services,
I am responsible for our Application Management Services. The pooling of our resources and expertise into running an efficient operational service is a vital part of delivering to our customers the scalability and quality they deserve. I have 15+ years of experience in building and driving international delivery organizations.”
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