CRM

How Generative AI Is Transforming Contact Centers

Contact centers are undergoing one of the most dramatic transformations in years, and generative AI is […]

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How Generative AI Is Transforming Contact Centers

CRM

Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo
AlfaPeople Global
May 27, 2025

Why You Should Hire a Dynamics 365 Consulting Partner Instead of Going Solo

Implementing a powerful ERP or CRM platform like Microsoft Dynamics 365 involves much more than just […]

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The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience
AlfaPeople Global
Oct 29, 2024

The Future of Customer Service: How AI-Driven Contact Centers Are Redefining the Customer Experience

In today’s fast-paced business landscape, customer service is evolving rapidly, and contact centers are at the […]

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