Enhancing Citizen Engagement
With Microsoft Dynamics 365

Debunking the paradigm that public services are always lagging behind private services is now within reach. Choosing the right sustainable technological platform for an institution’s different dynamic processes is key in order to correctly handle citizens and empower officials through a process that are simpler, more optimized and connected amongst each other. How is this done? What technological tools are available? Who can accompany you in this transition?

In this whitepaper, you will discover how to improve internal processes so that, in the eyes of citizens – your main client – improve the quality of life and the response of those who must carry out public procedures and processes.

Pre-Sales Director at AlfaPeople | + posts

Business Administrator with specialization in Marketing Management and Strategic Management. With experience in IT Process and Functional Consulting on the implementation of different ERP projects (Bpis, Fourth Shift) and Microsoft Dynamics among others. He has more than 8 years of experience in the field of Consulting, Presales and Sales of the Microsoft Dynamics solution, managing implementation and sale projects with special emphasis in the Public Sector and in which he has different Microsoft certifications, among which one has Bussiness Management Solution Specialist Certified in the Dynamics solution.

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