The Value of Modern Enterprise Service Management

May 2, 11:00 am | UK

Modern Enterprise Service Management is a phrase with increasing momentum in the field of digital transformation. But what does it mean? What does the solution do? How can it transform an organisation?

Modern Enterprise Service Management is an end-to-end solution which integrates and automates processes across an enterprise. When fueled by Microsoft Dynamics 365, Modern Enterprise Service Management can transform organisation by increasing efficiency, reducing costs associated with repeated effort and leveraging data to provide analytics.

In this webinar, we discuss the value of Modern Enterprise Service Management in enhancing and streamlining services, both internal and external to an organisation. We will then run through an example of Modern Enterprise Service Management in action. Register now to find out more.

Agenda

  1. What is Modern Enterprise Service Management?
  2. What common pains does Modern Enterprise Service Management Address?
  3. Scenario: Modern Enterprise Service Management in Action with Microsoft Dynamics 365

How to start your journey with Modern Enterprise Service Management.

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Speaker

Tammy Briggs-Senior Consultant

Tammy Briggs

Senior Consultant

Tammy Briggs is a Microsoft Dynamics Certified professional with over 7 years’ experience in the implementation and customization of Microsoft Dynamics CRM 4.0, CRM 2011, CRM 2013, CRM 2016 and now Dynamics 365. Tammy provides solution demonstrations to customers, to help businesses gain an understanding of how Modern Enterprise Service Management can provide value and benefits through dashboards, forms, integration and analytic capabilities.