Unified Service Desk for Microsoft Dynamics 365 provides a configuration-based framework for quickly building agent applications for call centers. You can aggregate customer information from different areas in Microsoft Dynamics 365 into a single desktop and get a 360° view of customer interactions.
Join us to explore the Unified Service Desk tool that helps maintain a consistent customer service experience for both your end user and client alike. You will also observe visual reporting capabilities via the Customer Service Hub.
Who Should Attend:
Customer service managers
By the end of the webinar, you will:
Use a streamlined and repeatable approach to resolving your customer support issues.