Building an AMS organization: The Services


Maintaining the value of your Microsoft Dynamics 365 applications means spending less on the initial implementation and more on continuous alignment to your business and to the latest technologies – otherwise you’ll find yourself needing to re-implement the whole thing again in 5-8 years.

Join us for this on-demand webinar where AlfaPeople Sourcing & Service Director Karsten Krauw will explain how to create a value-generating AMS Service Catalog. The following topics will be covered:

  • Creating your Service Catalogue
  • How to define a service
  • How AlfaPeople provides Application Management services

You’ll find this webinar relevant if you are creating, managing or evaluating an application management organization. For further details, contact us to speak to one of our friendly AMS experts.


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Karsten Krauw

Karsten Krauw – Sourcing & Service Director
I have 15 years of experience within Global IT delivery and extensive experience within multiple off- and nearshore partners. I am experienced in working with international programs involving both development, support and maintenance.