Office 365 is well-known by now, since this is the name of a number of Microsoft Office solutions (Excel, Word, SharePoint and much more) supplied as a cloud solution, fully integrated and available in various versions that suit the needs of the individual person/business.
In principle, Microsoft Dynamics 365 is the same – just based on Microsoft’s business solutions, also called Dynamics (AX, NAV, CRM, etc.). The idea is that individual users have access to one or more “easy” and “intuitive” apps that suit the work that he/she is performing. This is across what we currently know as ERP/CRM solutions (AX, NAV, CRM, etc.), fully-integrated and based on cloud solutions.
Gone are silos and complexity, and what is new is a uniform user experience that creates the necessary overview for the individual user and at the same time ensures a correlation of processes across departments (and systems).
Therefore, with Dynamics 365, companies will be equipped with tools for additional digital transformation and even better opportunities for competing for the attention of customers by creating a better customer experience.